Site Reliability Engineer III

American Express

. Collaborate with Software Engineering teams to design, develop, and implement features enhancing system resilience, scalability, and performance .

Posted 11/2/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $103,750 - $174,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering practices, focusing on system resilience, scalability, and performance. Proficient in automation tools, cloud platforms, and observability methodologies to enhance operational workflows and disaster recovery strategies.

Highest-signal resume keywords

Site Reliability EngineeringCloud Platforms (AWS, Azure, GCP)Containerization Technologies (Kubernetes, Docker)Observability Tools (Splunk, Elastic Search, Prometheus, Grafana)Disaster Recovery Planning

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Object-Oriented Programming (Java)Scripting Languages (Python, Bash)Infrastructure as CodeChaos EngineeringPerformance AnalysisAutomation ToolsSystem Bottleneck ResolutionOperational Workflow StreamliningAdvanced Resiliency TestingLinux/Unix Systems

Soft Skills

CollaborationProblem-SolvingCommunication

Tools & Technologies

Monitoring PlatformsLogging ToolsTracing ToolsPerformance Analysis Platforms

Certifications & Qualifications

Advanced Certification in Site Reliability Engineering

Industry Keywords

Microservices ArchitectureBusiness Continuity StrategiesService-Level ObjectivesService-Level IndicatorsError Budgeting

Tech Stack

Tools & technologies

AWSAzureCloudDockerGoogle Cloud PlatformGrafanaJavaKubernetesLinuxMicroservicesPrometheusPythonSplunkUnix

About the role

Key responsibilities & impact

Collaborate with Software Engineering teams to design, develop, and implement features enhancing system resilience, scalability, and performance
Proactively identify and resolve system bottlenecks and failure points
Develop and refine automation tools and frameworks, including advanced infrastructure as code practices
Streamline operational workflows, deployment processes, and infrastructure management
Participate in architectural design discussions incorporating reliability, scalability, and performance considerations
Design and execute chaos engineering experiments and advanced resiliency testing
Analyze testing results and implement improvements to system robustness and recovery capabilities
Develop, optimize, and maintain disaster recovery plans and business continuity strategies
Promote observability best practices, including error budgeting, service-level objectives, and service-level indicators
Collaborate with product and business teams to align technology initiatives with business objectives

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred
Knowledge of modern observability stack – Splunk, Elastic Search, Prometheus, Grafana
Knowledge of containerization technologies, such as Kubernetes and Docker, and microservices architecture
Knowledge of observability tools and methodologies, including logging, monitoring, tracing, and performance analysis platforms
Knowledge of cloud-based Site Reliability Engineering practices and public cloud platforms such as AWS, Azure, or Google Cloud
Experience in software development or technology operations, with a focus on Site Reliability Engineering
Experience with Linux/Unix systems, object-oriented programming languages such as Java, scripting languages such as Python and Bash, and cloud platforms such as AWS, Azure, or GCP
Advanced certification in Site Reliability Engineering or related field is a plus
Visa sponsorship may be provided for certain positions depending on business unit requirements, position nature, cost, and applicable laws

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities