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American Express

Special Agent – Global Security

American Express

. Conduct routine and moderately complex fraud investigations with minimal supervision .

Posted 10/14/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $78,000 - $124,750 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting fraud investigations, collaborating with law enforcement, and managing risk through evidence collection and analysis. Proficient in preparing legal documentation and delivering fraud awareness training to minimize organizational risk.

Highest-signal resume keywords
Fraud InvestigationsEvidence CollectionRisk ManagementCollaboration With Law EnforcementFraud Awareness Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisCase ManagementReport GenerationInterviewing TechniquesUndercover Operations
Soft Skills
Attention To DetailCommunication SkillsProblem-Solving
Industry Keywords
Criminal JusticeInternal Risk ManagementComplianceFinancial CrimesOrganized Crime

About the role

Key responsibilities & impact
  • Conduct routine and moderately complex fraud investigations with minimal supervision
  • Assist with highly complex fraud investigations involving organized, international criminal groups
  • Collect and compile evidence and document investigative activity in a case management system
  • Pull data, locate records, and run reports
  • Study data and video footage for evidence, trends, and anomalies
  • Assist with undercover and/or sting operations as needed
  • Interview victims, claimants, witnesses, suspects, and potential suspects; record statements
  • Work with local and national law enforcement agencies to investigate and prosecute crimes
  • Support fraud prevention initiatives, including delivering fraud awareness training
  • Prepare witness statements, respond to court orders, and testify in court
  • Help internal groups minimize fraud risk and exposure by assessing risk, identifying security weaknesses, and closing gaps
  • Collaborate on fraud investigations with counterparts at other organizations
  • Collect intelligence about criminal networks or organized groups committing financial crimes
  • Handle sensitive internal matters, including fraud investigations and policy violation reviews, with proper escalation, documentation, and resolution
  • Remain on call 24 hours a day

Requirements

What you’ll need
  • Previous job experience is required
  • Ideal candidates will have at least 5 years of experience in law enforcement and/or investigative work
  • Bachelor’s or other 4-year degree is a plus
  • Preferred fields of study include business, criminal justice, and social sciences
  • Prior experience in internal risk management, investigations, compliance, or a related field is a plus
  • Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
  • Required to be on call 24 hours a day

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities