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Staff AI Engineering – Enterprise Architecture
American Express. Drive technical direction for agentic AI initiatives, influencing architecture patterns, autonomy boundaries, and system design .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and operating agentic AI systems, with a strong focus on architecture, autonomy, and system reliability. Proven ability to lead cross-functional teams and mentor engineers while delivering complex AI-driven solutions in production environments.
Highest-signal resume keywords
Agentic AI System DesignLLM Infrastructure DevelopmentPython ProgrammingCloud Infrastructure (AWS/GCP)Technical Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringBackend SystemsAPIsData PipelinesEvaluation and ObservabilityMemory StrategiesModel OptimizationFine-TuningEvent-Driven ArchitecturesStreaming Systems
Soft Skills
Influencing Technical DirectionMentoring EngineersNavigating Ambiguous Problem Spaces
Tools & Technologies
KubernetesKafkaLangChainLlamaIndexSemantic KernelCrewAIPyTorchHugging FaceTensorFlowREST/gRPC/tRPC
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Agentic AILLM-Powered SystemsFintechRegulated IndustriesOpen-Source AI Contributions
Tech Stack
Tools & technologiesAWSCloudGoogle Cloud PlatformGRPCKafkaKubernetesPythonPyTorchTensorflowTypeScriptGo
About the role
Key responsibilities & impact- Drive technical direction for agentic AI initiatives, influencing architecture patterns, autonomy boundaries, and system design
- Design, build, and operate production-grade agentic AI systems used across multiple products
- Own and evolve agent frameworks and orchestration layers
- Develop planning, tool use, and memory strategies
- Build retrieval and grounding (RAG) pipelines
- Develop LLM infrastructure, inference, and model gateways
- Build evaluation, observability, and safety tooling for autonomous systems
- Lead technical design reviews and help teams navigate tradeoffs involving autonomy, safety, reliability, scalability, and cost
- Partner across teams to deliver complex, cross-cutting agentic AI initiatives from concept to production
- Evaluate emerging models, techniques, and agentic patterns and translate them into practical, enterprise-ready improvements
- Mentor senior engineers and raise the technical bar for agentic AI development through example and influence
- Use Python, Go, TypeScript, REST, gRPC, tRPC, AWS and/or GCP, Kubernetes, event-driven architectures, Kafka, commercial and open-source LLMs, LangChain, LlamaIndex, Semantic Kernel, CrewAI, PyTorch, Hugging Face, TensorFlow, Pydantic, and Zod
Requirements
What you’ll need- +10 years of software engineering experience, including deep, hands-on experience delivering agentic or LLM-powered systems to production
- Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products
- Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure
- Deep experience across the agentic AI stack, including planning, tool use, memory, and evaluation
- Fluency with AI-assisted and agentic development workflows
- Comfort operating in ambiguous problem spaces and translating them into shipped, reliable autonomous systems
- Ability to influence technical direction and align teams without formal authority
- Experience in workflow engines, async processing, queues, and streaming systems
- Experience building agentic systems in fintech or other regulated industries (preferred)
- Experience as a founding engineer or early technical leader in AI-driven products (preferred)
- Demonstrated success delivering technically complex autonomous systems that customers actively rely on (preferred)
- Meaningful contributions to open-source AI or agentic frameworks (preferred)
- Familiarity with fine-tuning, model optimization and inference pipelines (a plus)
- Bachelor's Degree
- Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Equity (if applicable)