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American Express

Tele Growth Manager

American Express

. Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services .

Posted 9/23/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and account management, with a strong focus on driving B2B payment solutions and client engagement. Proven ability to develop strategic value propositions and manage senior-level client relationships to achieve measurable business growth.

Highest-signal resume keywords
Consultative SellingAccount ManagementB2B Payment SolutionsClient Relationship ManagementBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client EngagementPayment AutomationAccounts ReceivableAccounts PayableFinancial AcumenNegotiationPresentation SkillsInfluencing SkillsAnalytical SkillsCommercialization of Products
Soft Skills
Relationship ManagementCommunicationProblem-SolvingAdaptabilityCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FintechMerchant AcquiringCommercial PaymentsB2B CommerceSales PracticesAmerican Express Code of Conduct

About the role

Key responsibilities & impact
  • Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services
  • Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives
  • Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities
  • Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes
  • Secure Payment Decisioning opportunities when appropriate by positioning American Express solutions and demonstrating client value
  • Maintain a robust pipeline of growth opportunities and execute account plans balancing client objectives, relationship development, and commercial results
  • Develop account-specific value propositions and identify strategies and tactics to meet short- and long-term objectives
  • Use consultative selling skills to build trust and develop long-term partnerships
  • Identify key client opportunities and handle client escalations as needed
  • Navigate the sales cycle with appropriate follow-ups to realize incremental DBV from identified opportunities
  • Adhere to the American Express Code of Conduct and Sales Practices policies, standards, procedures, and regulatory requirements

Requirements

What you’ll need
  • 5+ years of experience in account management, client management, consultative sales, business development, or related commercial roles
  • Strong consultative selling and relationship management skills with demonstrated success driving business growth
  • Ability to identify client needs and translate them into actionable business opportunities
  • Strong communication, negotiation, presentation, and influencing skills
  • Ability to manage multiple priorities and drive outcomes in a complex environment
  • Hybrid – Phoenix
  • Experience within payments, fintech, merchant acquiring, commercial payments, or B2B commerce preferred
  • Knowledge of accounts receivable, accounts payable, working capital, payment automation, or B2B payment solutions preferred
  • Experience in a cold-calling environment a plus
  • Experience commercializing value-added products and service preferred
  • Experience collaborating across matrixed organizations preferred
  • Analytical and financial acumen with the ability to evaluate business opportunities and client performance preferred
  • Proven ability to build and manage senior-level client relationships preferred
  • Bachelor's degree preferred
  • Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship

Benefits

Comp & perks
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities