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Tele Growth Manager
American Express. Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services .
Posted 9/23/2026full-timePhoenix • Arizona • United StatesMid-LevelSenior💰 $89,250 - $150,250 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and account management, with a strong focus on driving B2B payment solutions and client engagement. Proven ability to develop strategic value propositions and manage senior-level client relationships to achieve measurable business growth.
Highest-signal resume keywords
Consultative SellingAccount ManagementB2B Payment SolutionsClient Relationship ManagementBusiness Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client EngagementPayment AutomationAccounts ReceivableAccounts PayableFinancial AcumenNegotiationPresentation SkillsInfluencing SkillsAnalytical SkillsCommercialization of Products
Soft Skills
Relationship ManagementCommunicationProblem-SolvingAdaptabilityCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FintechMerchant AcquiringCommercial PaymentsB2B CommerceSales PracticesAmerican Express Code of Conduct
About the role
Key responsibilities & impact- Drive portfolio growth through the expansion of B2B payment solutions, American Express Offers, advertising products, Resy participation, and other value-added services
- Identify, develop, and execute opportunities that increase client engagement, deliver measurable business value, and support American Express growth objectives
- Lead consultative sales conversations that uncover client needs and align American Express capabilities to strategic business priorities
- Respond promptly to client and internal growth triggers, leveraging insights to identify opportunities and accelerate commercial outcomes
- Secure Payment Decisioning opportunities when appropriate by positioning American Express solutions and demonstrating client value
- Maintain a robust pipeline of growth opportunities and execute account plans balancing client objectives, relationship development, and commercial results
- Develop account-specific value propositions and identify strategies and tactics to meet short- and long-term objectives
- Use consultative selling skills to build trust and develop long-term partnerships
- Identify key client opportunities and handle client escalations as needed
- Navigate the sales cycle with appropriate follow-ups to realize incremental DBV from identified opportunities
- Adhere to the American Express Code of Conduct and Sales Practices policies, standards, procedures, and regulatory requirements
Requirements
What you’ll need- 5+ years of experience in account management, client management, consultative sales, business development, or related commercial roles
- Strong consultative selling and relationship management skills with demonstrated success driving business growth
- Ability to identify client needs and translate them into actionable business opportunities
- Strong communication, negotiation, presentation, and influencing skills
- Ability to manage multiple priorities and drive outcomes in a complex environment
- Hybrid – Phoenix
- Experience within payments, fintech, merchant acquiring, commercial payments, or B2B commerce preferred
- Knowledge of accounts receivable, accounts payable, working capital, payment automation, or B2B payment solutions preferred
- Experience in a cold-calling environment a plus
- Experience commercializing value-added products and service preferred
- Experience collaborating across matrixed organizations preferred
- Analytical and financial acumen with the ability to evaluate business opportunities and client performance preferred
- Proven ability to build and manage senior-level client relationships preferred
- Bachelor's degree preferred
- Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities