Vice President – Go-to-Market

American Express

. Lead a team of approximately 20 GTM and governance colleagues .

Posted 10/14/2026full-timeNew York City • New York • United StatesLead💰 $176,750 - $282,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading teams and driving go-to-market strategies for innovative digital products, with a strong focus on governance, compliance, and stakeholder engagement. Proven ability to manage complex projects, optimize performance, and navigate regulatory considerations in a fast-paced environment.

Highest-signal resume keywords

Team LeadershipGo-To-Market StrategyProgram ManagementRegulatory ComplianceStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentOperational ExcellenceDigital WalletsGenerative AIBlockchain TechnologyAgile MethodologiesProcess ImprovementRisk MitigationAudit ManagementDecision-Making Processes

Soft Skills

Interpersonal SkillsCommunication SkillsNegotiation SkillsStrategic ThinkingRelationship Building

Certifications & Qualifications

Bachelor's DegreeMBA

Industry Keywords

Digital LabsGTMGovernanceCompliance EnvironmentProject GuardianEnterprise-Wide ReviewsRegulatory InquiriesCreative Problem-SolvingAlternative PaymentsMembership Experiences

About the role

Key responsibilities & impact

Lead a team of approximately 20 GTM and governance colleagues
Drive the go-to-market path and process across the Digital Labs product portfolio, including Generative AI, Agentic Commerce, digital wallets, and blockchain-based products and features
Anticipate risks and issues and ensure mitigation planning to protect delivery
Collaborate with international markets on management of global launches
Supervise ongoing performance of products live in market and provide thought leadership on post-mortems to optimize future launches
Anticipate regulatory and operational considerations associated with new technologies and ensure stakeholder engagement and mitigation planning
Lead the centralized governance function maintaining Digital Labs' control and compliance environment, including process changes related to Project Guardian, in partnership with Control Management, GCO, and Compliance
Oversee Digital Labs' audit and regulatory engagement, including enterprise-wide reviews, regulatory inquiries, and executive presentations
Establish scalable governance and decision-making processes
Lead process improvements, develop toolkits and resources, and reengineer activities to increase agility and speed to market

Requirements

What you’ll need

Exceptional interpersonal, communication, and negotiation skills with the ability to influence partners across a wide variety of functions
Exceptional agency; ability to handle ambiguity in a fast-moving organization and thrive with a high level of autonomy and responsibility
Ability to drive results against timelines, prioritize, and execute flawlessly
Exceptional strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions
Exceptional program management skills across product development, engineering and technology, marketing, operational excellence, servicing, legal, compliance, and information security
Self-starter able to drive decision-making, work well under pressure, and adapt to frequent change
Excellent relationship-building with partners and internal stakeholders
Proven track record in crafting and storytelling
Intellectual curiosity about evolving digital, mobile, and alternative payments and innovative membership experiences
Expertise in articulating product functionality and demonstrating technical acumen
Demonstrated people leadership with ability to coach and develop talent
Bachelor's Degree required
Employment eligibility to work with American Express in the U.S. required; American Express will not pursue visa sponsorship
MBA a plus

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Equity, if applicable