Casualty Adjuster – Auto Insurance

. Take full ownership of a diverse caseload of third-party automobile injury claims .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Key responsibilities & impact

Take full ownership of a diverse caseload of third-party automobile injury claims
Investigate, evaluate, negotiate, and resolve claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases
Comprehend and apply policy language provisions, conditions, and exclusions
Incorporate applicable state laws, judicial decisions, and regulations
Maintain an inventory of casualty claim files
Identify high-risk matters and take timely action to mitigate legal, financial, and extra-contractual risk
Draft coverage position letters, denials, and correspondence
Manage claims for fair, efficient, and timely resolutions while minimizing claim expenses
Collaborate across claim department teams and mentor personnel on coverage and liability concepts
Identify process improvements to optimize business outcomes and increase efficiency
Respond to attorney, regulatory, vendor, and consumer inquiries

What you’ll need

Minimum 5 years auto insurance casualty claim experience
Bachelor’s degree preferred
Spanish Speaking a plus
Advanced knowledge and proven success in the resolution of complex, severe-injury claims
Non-standard auto insurance experience preferred but not required
Tennessee experience a plus
Proficient and effective negotiation skills on complex claims
Attention to detail producing high quality work product
Able to critically think and offer practical solutions
Strong coverage and liability analysis skills
Knowledge of state laws and regulations relative to claim practices
Ability to solve problems and find solutions expeditiously
Understand concepts of court processes
Ability and willingness to present interesting coverage and/or liability cases to management and other adjusters in the Casualty team
Excellent oral and written communication skills
Proficiency with technology, primarily Microsoft Office – Word and Excel

Comp & perks

401K with up to a 6% company match
Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans
Dental and vision coverage
Access to telemedicine services
At Least 6 Paid Holidays
Paid Time Off (PTO) for vacation, personal, or sick time
Separate personal days for sickness, family needs, appointments or personal matters
Employee recognition for work milestones
Paid training
State licensing reimbursement
Opportunities for advancement
Inclusive holiday events
Employee referral bonuses
Virtual team meetings