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Operations Coordinator
American Health Staffing Group. Own and manage end-to-end operational processes, ensuring consistent and high-quality execution .
About the role
Key responsibilities & impact- Own and manage end-to-end operational processes, ensuring consistent and high-quality execution
- Monitor process performance, identify issues, and implement solutions to improve outcomes
- Ensure alignment of workflows across teams and stakeholders
- Maintain accountability for process accuracy, timelines, and deliverables
- Develop, maintain, and analyze operational reports and dashboards
- Interpret data to identify trends, risks, and opportunities for improvement
- Provide actionable insights to support operational and business decision-making
- Ensure integrity, accuracy, and consistency of data across systems and reporting
- Partner with internal stakeholders to align processes, priorities, and execution
- Act as a primary point of contact for assigned processes or operational areas
- Facilitate communication across teams to resolve issues and improve workflows
- Own and maintain operational documentation, process maps, and training materials
- Support onboarding and training efforts for new or updated processes
- Contribute to best practices and standard operating procedures
- Ensure adherence to operational standards, policies, and regulatory requirements
- Identify risks and escalate issues as needed
- Support audit processes and ensure proper documentation and controls
- Identify, prioritize, and lead process improvement initiatives
- Analyze workflows to improve efficiency, reduce errors, and enhance outcomes
- Support implementation of new tools, systems, or operational changes
- Lead or support operational projects and cross-functional initiatives
- Manage timelines, deliverables, and stakeholder communication
- Track progress and ensure successful execution of project objectives
- Build strong working relationships across teams and functions
- Provide proactive communication, updates, and recommendations to stakeholders
- Perform additional operational, administrative, system, documentation, reporting, or support responsibilities based on business needs
- Support special projects, workflow transitions, process clean-up efforts, system implementations, coverage needs, and cross-functional requests
- Remain flexible as operational priorities, client requirements, technology, and department responsibilities evolve
Requirements
What you’ll need- High School Diploma or GED
- 4–6 years of experience in operations, program coordination, or a related field
- Demonstrated experience owning and managing operational processes or workflows
- Strong analytical skills with the ability to interpret data and provide insights
- Experience developing and maintaining reports, dashboards, or operational metrics
- Proven ability to identify and implement process improvements
- Strong organizational, problem-solving, and time management skills
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Demonstrated ability to utilize AI-enabled tools to support data analysis, reporting, and workflow optimization
- Qualified candidates must be able to perform the essential functions of the position, with or without reasonable accommodation
- Preferred: Bachelor’s degree in Business, Operations, Communications, or a related field
- Preferred experience leading process improvement or operational initiatives
- Preferred experience working with CRM systems, reporting tools, or operational platforms
- Preferred experience supporting cross-functional teams or business units
- Preferred experience in a fast-paced or growth-oriented environment
- Preferred experience using AI tools to enhance analysis, reporting, and operational efficiency
Benefits
Comp & perks- Hybrid work for candidates within a reasonable commuting distance of the Edmond, OK or Frisco, TX offices
- Fully remote arrangement for candidates outside a reasonable commuting distance from either office