American Health Staffing Group

Compliance

• Independently manage compliance processes for healthcare professionals across multiple clients
• Own compliance files from initiation through completion, ensuring requirements are met before assignment start dates
• Review, verify, and maintain licenses, certifications, background checks, and health records
• Ensure compliance files meet regulatory, accreditation, and client-specific standards
• Manage workflows, deadlines, deliverables, expirations, outstanding requirements, and time-sensitive compliance items
• Drive completion through follow-up and coordination; identify and escalate risks or delays
• Serve as a point of contact for internal and external compliance communications
• Partner with staffing agencies, vendors, and client contacts to complete compliance items
• Maintain accurate records in VMS, ATS, and compliance systems
• Track compliance progress, documentation, and status; ensure data integrity and audit readiness
• Ensure adherence to HIPAA, OSHA, Joint Commission, and client-specific standards
• Support internal and external audits
• Manage varying client, MSP, and program-specific compliance requirements
• Identify workflow inefficiencies and contribute to process improvement
• Collaborate on execution, quality, throughput, and compliance initiatives
• Build proficiency in compliance systems and deepen knowledge of regulations, client expectations, and best practices

Compliance Coordinator

Operations

• Own and manage end-to-end operational processes, ensuring consistent and high-quality execution
• Monitor process performance, identify issues, and implement solutions to improve outcomes
• Ensure alignment of workflows across teams and stakeholders
• Maintain accountability for process accuracy, timelines, and deliverables
• Develop, maintain, and analyze operational reports and dashboards
• Interpret data to identify trends, risks, and opportunities for improvement
• Provide actionable insights to support operational and business decision-making
• Ensure integrity, accuracy, and consistency of data across systems and reporting
• Partner with internal stakeholders to align processes, priorities, and execution
• Act as a primary point of contact for assigned processes or operational areas
• Facilitate communication across teams to resolve issues and improve workflows
• Own and maintain operational documentation, process maps, and training materials
• Support onboarding and training efforts for new or updated processes
• Contribute to best practices and standard operating procedures
• Ensure adherence to operational standards, policies, and regulatory requirements
• Identify risks and escalate issues as needed
• Support audit processes and ensure proper documentation and controls
• Identify, prioritize, and lead process improvement initiatives
• Analyze workflows to improve efficiency, reduce errors, and enhance outcomes
• Support implementation of new tools, systems, or operational changes
• Lead or support operational projects and cross-functional initiatives
• Manage timelines, deliverables, and stakeholder communication
• Track progress and ensure successful execution of project objectives
• Build strong working relationships across teams and functions
• Provide proactive communication, updates, and recommendations to stakeholders
• Perform additional operational, administrative, system, documentation, reporting, or support responsibilities based on business needs
• Support special projects, workflow transitions, process clean-up efforts, system implementations, coverage needs, and cross-functional requests
• Remain flexible as operational priorities, client requirements, technology, and department responsibilities evolve

Operations Coordinator

AI Engineer

• Own the architecture of the Digital Worker platform and AI capabilities embedded in Trio's products
• Establish design principles, engineering patterns, and architectural standards for AI systems
• Lead technical design reviews and make tradeoff decisions involving quality, latency, cost, and operational complexity
• Evaluate emerging AI technologies for adoption
• Design and build production systems using LLMs, retrieval architectures, agentic workflows, and tool use
• Build reusable frameworks for agent orchestration, tool integration, workflow execution, and memory
• Solve the team's hardest technical problems hands-on
• Own standards for measuring AI quality, including accuracy, groundedness, safety, latency, and business impact
• Build and extend evaluation frameworks to catch regressions and hallucinations
• Define monitoring, tracing, and logging standards for production AI systems
• Establish reliability and performance objectives and serve as senior escalation for critical AI production issues
• Mentor the AI Engineering team and lead code and design reviews
• Partner with Product, Platform, Data, Security, and executive stakeholders
• Translate business objectives into technical strategy and technical tradeoffs into business terms
• Extend the Digital Worker framework to new workflows
• Improve AI quality, observability, reliability, cost efficiency, and delivery speed across production systems

Lead AI Engineer

Implementation Specialist

• Lead client-facing implementation activities for the Trio platform across MSP and SaaS client environments
• Own implementation execution from initial setup through go-live
• Manage implementation timelines, deliverables, and client expectations
• Configure workflows, system setups, and platform components based on client needs
• Deliver client onboarding sessions, platform training, demos, walkthroughs, and knowledge transfer
• Guide clients on platform functionality, workflows, and best practices
• Support clients during go-live and early-stage adoption
• Conduct discovery sessions to understand client needs, workflows, and business requirements
• Translate client requirements into system configurations and implementation plans
• Identify gaps, risks, and opportunities during implementation
• Partner with Product and Engineering teams to communicate client requirements and feedback
• Collaborate with Sales, Account Management, and Program Management teams
• Coordinate internal resources and serve as liaison between clients and internal teams
• Validate configurations, monitor progress, resolve blockers, and ensure quality delivery
• Improve implementation workflows, tools, processes, practices, and playbooks
• Develop advanced knowledge of the Trio platform and support internal enablement
• Build client stakeholder relationships and support positive onboarding and adoption outcomes

Implementation Manager

Accountant

• Perform advanced accounting activities and support financial reporting accuracy
• Own data preparation and reconciliation work behind rebate processing
• Support accounting activity specific to the Trio/staffing side of the business
• Build and manage tracking for recurring tax filings and business license renewals
• Monitor filing deadlines and reporting requirements proactively
• Cross-train on month-end close and accounts payable/vendor setup functions
• Provide coverage when team members are absent
• Serve as backup for AHS-side internal credit checks
• Prepare journal entries, reconciliations, and supporting schedules
• Identify inconsistencies and flag discrepancies before reporting issues arise
• Support month-end close activities and financial reporting
• Improve accounting workflows and tracking systems
• Partner with Finance, Payroll, Billing, Operations, and leadership teams
• Support audits, compliance activities, financial analysis, and operational accounting processes

Compliance Coordinator

Operations Coordinator

Lead AI Engineer

Implementation Manager

Senior Accountant