Benefits Specialist

American Public Education, Inc. (APEI)

. Support administration and billing reconciliation of company benefit plans .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and reconciling employee benefit plans while ensuring compliance with federal, state, and local laws. Proficient in utilizing human capital management systems and Microsoft Excel to prepare reports and manage benefits documentation.

Highest-signal resume keywords

Benefits AdministrationHuman Capital Management (HCM) SystemsCompliance SupportMicrosoft ExcelEmployee Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits ReconciliationEmployee EnrollmentBilling ReviewData ExtractionSOP Documentation

Soft Skills

Problem-SolvingInterpersonal CommunicationTraining Delivery

Tools & Technologies

UltiproADP

Industry Keywords

Employee BenefitsOpen EnrollmentFSA401(k)Employee Stock Purchase Plan

About the role

Key responsibilities & impact

Support administration and billing reconciliation of company benefit plans
Maintain, administer, and communicate employee medical, dental, vision, life, disability, FSA, 401(k), and Employee Stock Purchase Plan benefits
Respond to employee benefit questions and issues by email, phone, and personal meetings within 24 hours
Enroll and terminate employees in company benefit plans
Provide benefits training to employees and managers
Participate in benefits presentations during new-hire orientation
Coordinate benefits orientations and enrollment or termination processes for supported organizations
Serve as a contact for plan vendors and third-party administrators regarding billing and compliance
Review and reconcile monthly billing invoices, document adjustments, and submit them for payment
Investigate discrepancies and handle non-routine situations
Document changes in benefits and payroll systems
Prepare benefit reports by extracting data from the HCM system
Assist with employee claims and issues involving insurance carriers
Maintain updated benefits documentation in HR employee records
Evaluate and revise internal processes and document SOPs
Maintain and update employee censuses monthly
Support open enrollment by planning, running reports, completing vendor uploads, and handling employee communications
Monitor federal, state, and local laws for benefits and wellness compliance
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required
3+ years benefits experience preferred
3+ years of experience using human resources systems such as Ultipro and ADP preferred
Experience using Microsoft Excel preferred
Ability to administer and reconcile employee benefit plans
Ability to support compliance with federal, state, and local laws
Ability to communicate with employees, managers, plan vendors, third-party administrators, and insurance carriers
Ability to prepare reports using a human capital management (HCM) system