Benefits Specialist

American Public Education, Inc. (APEI)

. Support administration and billing reconciliation of company benefit plans .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and reconciling employee benefit plans, including medical, dental, vision, and retirement plans. Proficient in using human capital management systems and Microsoft Excel to prepare reports and manage compliance with federal, state, and local laws.

Highest-signal resume keywords

Benefits AdministrationHuman Capital Management (HCM) SystemMicrosoft ExcelCompliance KnowledgeEmployee Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits ReconciliationEmployee EnrollmentBilling ReviewData ReportingSOP Documentation

Soft Skills

Problem-SolvingInterpersonal CommunicationTraining Delivery

Tools & Technologies

UltiproADP

Industry Keywords

Employee BenefitsOpen EnrollmentWellness ComplianceBenefit Plan Vendors

About the role

Key responsibilities & impact

Support administration and billing reconciliation of company benefit plans
Maintain, administer, and communicate employee medical, dental, vision, life, disability, FSA, 401(k), and Employee Stock Purchase Plans
Assist employees with benefit-related questions and issues within 24 hours
Enroll and terminate employees in company benefit plans
Provide benefits program training to employees and managers
Participate in benefits presentations during new-hire orientation
Coordinate benefits orientation, enrollment, and termination processes for supported organizations
Serve as a contact for plan vendors and third-party administrators on billing and compliance matters
Review and reconcile monthly billing invoices and document adjustments
Investigate billing discrepancies and non-routine situations
Communicate and document changes in benefits and payroll systems
Prepare benefit reports using data from the HCM system
Assist with employee claims and insurance carrier issues
Maintain updated benefits documentation in HR employee records
Evaluate and revise internal processes and document them in SOPs
Maintain and update employee censuses monthly
Support open enrollment by planning, running reports, completing vendor uploads, and managing employee communications
Monitor federal, state, and local laws for benefits and wellness compliance
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree required
3+ years of benefits experience preferred
3+ years of experience using human resources systems, including Ultipro and ADP, preferred
Experience using Microsoft Excel preferred
Ability to administer and reconcile employee benefit plans
Ability to work with benefit plan vendors and third-party administrators
Knowledge of federal, state, and local laws related to benefits and wellness compliance
Ability to prepare benefit reports using a human capital management (HCM) system
Ability to communicate with employees by email, phone, and personal meetings
Ability to support benefits open enrollment processes