Blood Collections Staff – Customer Service

. Utilize healthcare and/or customer service skills throughout the blood collection process .

Posted 9/25/2026full-timeNewark • New Jersey • United StatesLead💰 $21 per hourWebsite

Key responsibilities & impact

Utilize healthcare and/or customer service skills throughout the blood collection process
Collaborate with the team to transport, set up, and tear down equipment at collection sites
Create a welcoming and comfortable environment for volunteer donors
Personally connect with donors, listen to their stories, and explain the impact of their donations
Follow safety procedures while collecting lifesaving blood donations
Ensure collected blood meets goals and regulatory requirements and can be safely transfused
Work at mobile blood drives in businesses, schools, and other community locations
May drive Red Cross vehicles
Work variable schedules, including early mornings, late nights, weekends, and holidays
Overnight travel may be required in some locations

What you’ll need

High school diploma or equivalent is required
Customer service experience is required
Effective verbal communication skills are required
A current, valid driver's license with a good driving record is required
Physical ability to lift, push, or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods
Ability to adapt to long, irregular hours and frequent schedule changes
Basic computer skills are required
Proficiency with Microsoft Office applications
Candidates must reside in Northern New Jersey: Bergen, Union, Essex, Hudson, Morris, Passaic, Sussex, or Warren County
Preferred: prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Preferred: prior leadership experience

Comp & perks