American Red Cross

Instructor

• Instruct American Red Cross First Aid and CPR courses for businesses, community members, and community groups
• Teach at American Red Cross buildings and community or corporate sites
• Begin classroom setup at least 30 minutes before the scheduled class start time
• Maintain, manage, store, transport, load, unload, carry, and lift assigned equipment
• Reorder necessary equipment at least monthly and maintain an active supply inventory
• Clean equipment according to decontamination guidelines and report maintenance issues
• Deliver consistent, standardized, high-quality training
• Report course delivery violations to the Instructor Manager
• Adhere to registration policies for unregistered students
• Commit to a fixed availability schedule in Skedulo
• Communicate regularly with the Instructor Manager
• Submit unavailability requests, bi-monthly expense reports, weekly timecards, and training/course records
• Use the issued corporate email account for American Red Cross correspondence
• Participate in town halls, virtual meetings, product updates, certification classes, and approved development training
• Perform light logistics, including restocking equipment

First Aid and CPR Instructor, PT

Program Manager

• Guide, lead, and support employees and trained volunteers delivering disaster comfort and care
• Build, sustain, and energize employee and volunteer engagement
• Collaborate with volunteer services staff to maintain a robust workforce
• Ensure communities are prepared to respond to disasters
• Deploy to disaster relief operations outside the region at least once a year
• Lead volunteer teams implementing disaster cycle services programming
• Oversee disaster cycle services or regional functional activities, including mass care, response, preparedness, recovery, and planning/readiness
• Develop and support Disaster Leadership Volunteers and volunteer partners
• Prepare and mobilize communities and engage partners for disaster response and recovery
• Collaborate with internal employees and volunteers in a matrix management environment
• Serve as a regional Red Cross disaster subject matter expert
• Initiate, scale, coordinate, and manage regional disaster relief operations

Senior Community Disaster Program Manager

Recruitment

• Assist account managers in ensuring blood drives achieve goals through drive management activities, including on-site recruitment, presentations, online appointment scheduling and data entry, sign-up tables, and recruitment meeting preparation
• Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS)
• Track statistical data on sponsor group performance
• Provide organizational and operational support to blood drive coordinators
• Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters
• Use organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity

Donor Recruitment Associate

Account Manager

• Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals
• Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals
• Provide organizational and operational support to sponsor contacts to ensure achievement of collection operation and annual goals
• Coordinate activities with collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations
• Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups
• Ensure compliance with ARCBS directives, Code of Federal Regulations, local operating procedures and related regulatory requirements
• Develop working knowledge of the community, its government, demographics and organizations and apply it to servicing Sponsor groups and expanding the blood program
• Maintain accurate records in the system for tracking and statistical data on Sponsor group performance
• Use organizational tools, technology and strategy to enhance customer service, efficiency and productivity

Donor Recruitment Account Manager

• Assist account managers in ensuring blood drives achieve goals through drive management activities, including on-site recruitment at blood drives, presentations to sponsoring organizations, managing online appointment schedules and appointment data entry, working sign-up tables, and assisting with recruitment meeting preparations
• Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS) to ensure blood drives are properly managed and provide sponsor-group performance tracking and statistical data
• Provide organizational and operational support to blood drive coordinators to achieve collection operation and annual goals
• Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters within assigned groups
• Use organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity
• Work with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives

Manager

• Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.
• Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.
• Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.
• Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.
• Keep abreast of assigned geography, including government, demographics, organizations, and competitive profile, and apply that knowledge to servicing Sponsor groups and penetrating designated markets.
• Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.
• Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.
• Work with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives.

Strategic Business Planning Manager – Union

• Assist account managers in ensuring blood drives achieve goals through drive management activities, including on-site recruitment at blood drives, presentations to sponsoring organizations, managing online appointment schedules and appointment data entry, working sign-up tables, and assisting with recruitment meeting preparations
• Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS) to ensure blood drives are properly managed and provide tracking and statistical data on sponsor group performance
• Provide organizational and operational support to blood drive coordinators to achieve collection operation and annual goals
• Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters to meet collection objectives and comply with regulations, procedures, and directives
• Utilize organizational tools, technology, and strategy to enhance customer service, efficiency, and productivity
• Work with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives

Union Donor Recruitment Associate

Collections

• Supervise blood collection staff, including training and performance
• Drive for results while serving staff and donors with a high level of respect for customer service
• Personally connect with donors, listen to their stories, and help them understand the value of their donation
• Contribute to a friendly and fun environment
• Collaborate with co-workers to keep donors returning
• Set up and tear down equipment for mobile blood drives
• Work variable schedules including early mornings, late nights, weekends, and holidays

Blood Collections Supervisor

Procurement

• Own end-to-end category strategy, sourcing, and supplier management for HR Total Rewards and Payroll spend
• Develop and execute multi-year category strategies informed by market intelligence, spend analysis, and stakeholder priorities
• Lead complex RFI/RFP/RFQ sourcing events for benefits carriers, payroll processing/HRIS platforms, and related services
• Negotiate contracts, pricing, and SLAs with major providers
• Manage supplier relationships and performance through QBRs, scorecards, and SLA governance
• Identify and deliver cost savings, cost avoidance, and process efficiencies; track and report savings targets
• Partner with HR/Total Rewards and Payroll leadership as the primary procurement business partner
• Assess and mitigate supplier risk, including financial, operational, data security/privacy, ERISA, ACA, and state payroll regulatory risks
• Manage contract lifecycle, including renewals, amendments, and terminations
• Mentor or guide junior category managers/analysts as needed
• Participate actively in virtual meetings, including regular camera use
• Work 100% remotely from home on an East Coast schedule

Senior Procurement and Category Manager – Total Rewards and Benefits

Customer Support

• Utilize healthcare and/or customer service skills throughout the blood collection process
• Collaborate with the team to transport, set up, and tear down equipment at collection sites
• Create a welcoming and comfortable environment for volunteer donors
• Personally connect with donors, listen to their stories, and explain the impact of their donations
• Follow safety procedures while collecting lifesaving blood donations
• Ensure collected blood meets goals and regulatory requirements and can be safely transfused
• Work at mobile blood drives in businesses, schools, and other community locations
• May drive Red Cross vehicles
• Work variable schedules, including early mornings, late nights, weekends, and holidays
• Overnight travel may be required in some locations

Blood Collections Staff – Customer Service

Financial Planning and Analysis

• Collect and evaluate data from organizational units
• Prepare recommendations for financial plans and financial analyses
• Provide financial forecasts supporting short- and long-term decision-making
• Provide support, development, and/or leadership guidance to volunteers
• Review and assess cases submitted by Domestic Disaster Cycle Services for compliance with policies and guidelines
• Design, implement, and maintain automated processes and systems evaluating thousands of cases efficiently and accurately
• Conduct and document moderate to complex financial analysis projects
• Develop, interpret, and implement financial concepts for planning and control
• Provide monthly revenue and/or expense analyses and reports
• Monitor operating budget processes and allocations
• Analyze present and future performance
• Develop and maintain financial policies, procedures, and systems

Senior Financial Analyst

Business Operations

• Lead daily operations of support services and business office operations for regional administrative functions
• Support budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, Human Resources, Information Technology, and records/reports
• Monitor budgets and expenditures, approve procurement transactions, prepare forecasts, and ensure programs remain within budget
• Maintain and distribute operational processes and procedures and ensure adherence
• Provide guidance for grant reporting and respond to requests for information and documentation
• Coordinate facility activities, establish work procedures, approve maintenance, develop vendor relationships, analyze data, and plan real estate transactions
• Meet with other divisions to discuss shared services and achieve management objectives
• Train and guide volunteers handling administrative transactions
• Analyze fleet inventory records and support fleet training, maintenance, and personnel management
• Support event planning, volunteer training, insurance certificate applications, financial collection processes, and regulated-item forms and codes
• Train staff on business software applications and support escalation of regional phone and computer issues
• Perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations

Business Operations Coordinator III

General

• Identify, engage, cultivate, solicit, and steward current and prospective regional individual donors
• Build and deepen relationships with donors throughout the Denver area and Western Colorado
• Partner with the local fundraising team to design and execute regional donor strategies
• Collaborate with fundraising colleagues and internal partners on customized solicitation strategies
• Manage and solicit an assigned donor portfolio through in-person visits and virtual meetings
• Prepare personalized proposals and donor materials
• Achieve annual revenue goals through donor cultivation and stewardship
• Lead and implement a major gift strategy for donors giving $10,000 or more
• Maintain donor records, activity tracking, and portfolio management in Salesforce
• Connect donor passions with the American Red Cross life-saving mission
• Participate in disaster relief fundraising efforts as needed
• Drive to other locations and provide transportation for business purposes or use a Red Cross fleet vehicle

Senior Regional Philanthropy Officer, Individual Donors

Caseworker

• Supervise implementation of disaster services programs in an assigned geographic area
• Lead and supervise disaster program employees and volunteers
• Implement disaster preparedness, response, and recovery programs
• Support development and leadership of disaster volunteers across disaster-cycle functions
• Manage volunteer-led disaster services programming, including mass care, response, community preparedness, recovery, planning, and readiness
• Monitor, collect, and analyze business data to improve services
• Ensure compliance with data protection and privacy regulations
• Create and improve plans for disaster cycle services program delivery
• Develop, train, coach, delegate to, coordinate, evaluate, and manage performance of employees and volunteers
• Collaborate with the Disaster Workforce Engagement Team
• Prepare and mobilize communities and engage community, emergency management, government, faith-based, and other partners
• Coordinate community listening and engagement activities
• Build relationships across internal lines of business in a matrix management environment
• Develop and implement plans to meet regional targets
• Serve as the local Red Cross disaster subject matter expert
• Partner with local organizations and leaders to support community resiliency
• Initiate and coordinate disaster relief operations
• Serve as a disaster leader after completing training requirements
• Deploy and participate in operations outside the home region
• Direct daily operations of the work unit

ERA Caseworker, Service Associate

• Assist with every step of the blood collection process
• Collaborate with the team to transport and set up equipment at collection sites
• Create a welcoming and comfortable environment for volunteer donors
• Follow safety procedures while collecting blood donations
• Personally connect with donors, listen to their stories, and explain the impact of donations
• Maintain detailed work to ensure collected blood meets goals and regulatory requirements and is safe for transfusion
• May drive Red Cross vehicles
• Set up and tear down equipment at donation sites
• Work as part of a team at mobile blood drives
• Work a variable schedule that may include early mornings, late nights, weekends, and holidays
• Overnight travel may be required in some locations
• Schedule is provided two to three weeks in advance

First Aid and CPR Instructor, PT

Senior Community Disaster Program Manager

Donor Recruitment Associate

Donor Recruitment Account Manager

Donor Recruitment Associate

Strategic Business Planning Manager – Union

Union Donor Recruitment Associate

Blood Collections Supervisor

Senior Procurement and Category Manager – Total Rewards and Benefits

Blood Collections Staff – Customer Service

Senior Financial Analyst

Business Operations Coordinator III

Senior Regional Philanthropy Officer, Individual Donors

ERA Caseworker, Service Associate

Blood Collection Staff – Customer Service