Blood Collections Supervisor

American Red Cross

. Supervise blood collection staff, including training and performance .

Posted 9/28/2026full-timeCheektowaga • New York • United StatesMid-LevelSenior💰 $60,200 - $80,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and supervisory skills in a healthcare environment, with a focus on customer service and effective communication. Capable of managing blood collection operations while ensuring a positive experience for donors and staff.

Highest-signal resume keywords

Supervisory ExperienceCustomer Service ExperienceEffective Verbal CommunicationHealthcare ExperiencePhlebotomy Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Blood CollectionEquipment Setup and Tear DownManual DexterityBasic Computer SkillsAbility to Lift Heavy Weights

Soft Skills

Interpersonal SkillsAdaptabilityTeam CollaborationListening Skills

Tools & Technologies

Mobile Blood Drive EquipmentRed Cross Vehicles

Industry Keywords

HealthcarePhlebotomyCNAMAEMT

About the role

Key responsibilities & impact

Supervise blood collection staff, including training and performance
Drive for results while serving staff and donors with a high level of respect for customer service
Personally connect with donors, listen to their stories, and help them understand the value of their donation
Contribute to a friendly and fun environment
Collaborate with co-workers to keep donors returning
Set up and tear down equipment for mobile blood drives
Work variable schedules including early mornings, late nights, weekends, and holidays

Requirements

What you’ll need

Bachelor’s degree OR a combination of education and work experience (four to eight years of work experience in a related field) is required
Minimum of three years of supervisory/leadership experience
Customer service experience
Effective verbal communication skills
Ability to effectively discuss procedures and medical issues with patients, families and physicians
Current, valid driver's license with a good driving record
Ability to lift, push or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods of time
Ability to adapt to long, irregular hours and frequent schedule changes
Minimum height of 60 inches may be required to safely operate Red Cross vehicles
Ability to set up and tear down equipment for mobile blood drives
Basic computer skills are desirable
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) is preferred
Prior leadership experience exceeding 3 years in a healthcare setting is preferred

Benefits

Comp & perks

Paid phlebotomy training
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
11 paid holidays: six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Short-term and long-term disability insurance
Service Awards and recognition