Blood Collections Team Lead – Mobiles

American Red Cross

. Lead the mobile blood drive team and drive results through excellent customer service .

Posted 9/15/2026full-timeFairfield • New Jersey • United StatesSenior💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy and blood collection while leading and mentoring a mobile blood drive team. Strong customer service and communication skills are essential for effective public interaction and ensuring compliance with regulatory requirements.

Highest-signal resume keywords

Phlebotomy ExperienceLeadership ExperienceCustomer Service SkillsMicrosoft Office ProficiencyHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyBlood CollectionBasic Computer SkillsAttention to DetailManual Dexterity

Soft Skills

Effective Verbal CommunicationPublic Relations SkillsProfessionalismCompassion

Tools & Technologies

Mobile Blood Drive EquipmentRed Cross Vehicles

Certifications & Qualifications

Associates Degree

Industry Keywords

HealthcareBlood Collection RegulationsPublic InteractionCustomer Service

About the role

Key responsibilities & impact

Lead the mobile blood drive team and drive results through excellent customer service
Coach, mentor, instruct, and serve as a resource for blood collection staff
Model professionalism and compassion as an ambassador to the public
Work as lead/charge at mobile blood drives in the community
Conduct phlebotomy and blood collection duties
Work independently with attention to detail and knowledge of daily operations
Ensure collected blood meets regulatory requirements
Set up and tear down equipment for mobile blood drives
Work a variable schedule, including possible early mornings, late nights, weekends, holidays, and overnight travel

Requirements

What you’ll need

Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
Minimum 1 year leadership experience in environments with public interaction required
Phlebotomy experience is required
Customer service experience, effective verbal communication and public relations skills are required
A current valid driver's license and a good driving record is required
Ability to lift, push or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods of time
Ability to adapt to long, irregular hours and frequent schedule changes
Position may require a minimum height of 60 inches to safely operate Red Cross vehicles
Basic computer skills are required
Proficiency with Microsoft Office applications
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) preferred
Prior leadership experience in healthcare settings preferred

Benefits

Comp & perks

Paid phlebotomy training
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Short- and Long-Term Disability and Insurance
Service Awards and recognition