Blood Collections Team Lead – Mobiles

American Red Cross

. Lead the team and drive for results through excellent customer service .

Posted 11/12/2026full-timeBensalem • Pennsylvania • United StatesSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy and blood collection while leading teams to deliver exceptional customer service. Proficient in regulatory compliance and effective communication within healthcare environments.

Highest-signal resume keywords

Phlebotomy ExperienceLeadership ExperienceCustomer Service SkillsMicrosoft Office ProficiencyHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyBlood CollectionBasic Computer SkillsManual DexterityRegulatory Compliance

Soft Skills

Effective Verbal CommunicationPublic Relations SkillsCoachingMentoringAttention to Detail

Tools & Technologies

Mobile Blood Drive EquipmentMicrosoft Office Applications

Industry Keywords

Not-for-ProfitBlood BankingHealthcarePublic InteractionCNAMAEMT

About the role

Key responsibilities & impact

Lead the team and drive for results through excellent customer service
Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
Work as a lead/charge at mobile blood drives within the community
Conduct phlebotomy and perform blood collection duties
Coach, mentor, instruct, and provide resources to blood collection staff
Work independently with attention to detail and ensure daily operations meet regulatory requirements
Set up and tear down equipment for mobile blood drives
Work variable schedules including early mornings, late nights, weekends, and holidays
Overnight travel may be required in some locations
Schedule is provided two to three weeks in advance

Requirements

What you’ll need

Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
Minimum 1 year leadership experience in environments with public interaction required
Phlebotomy experience is required
Customer service experience, effective verbal communication and public relations skills are required
A current valid driver's license and a good driving record is required
Ability to lift, push or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods of time
Ability to adapt to long, irregular hours and frequent schedule changes
Minimum height of 60 inches may be required to safely operate Red Cross vehicles
Basic computer skills are required
Proficiency with Microsoft Office applications
Candidates must reside in Montgomery County or Bucks County
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) preferred
Prior leadership experience in healthcare settings preferred

Benefits

Comp & perks

Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Short + Long Term Disability and Insurance
Service Awards and recognition
Paid phlebotomy training
Mentors who empower your growth along a purposeful career path