Blood Collections Team Lead – Mobiles

American Red Cross

. Lead the team and drive for results through excellent customer service .

Posted 9/15/2026full-timeKing of Prussia • Pennsylvania • United StatesSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and customer service skills while ensuring compliance with regulatory requirements in blood collection. Proficient in phlebotomy and capable of mentoring staff in a healthcare environment.

Highest-signal resume keywords

Phlebotomy ExperienceLeadership ExperienceCustomer Service SkillsEffective Verbal CommunicationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyCustomer ServiceAttention to DetailManual DexterityBasic Computer Skills

Soft Skills

ProfessionalismCompassionCoachingMentoringPublic Relations

Tools & Technologies

Mobile Blood Drive EquipmentRed Cross Vehicles

Certifications & Qualifications

Associates Degree

Industry Keywords

Blood BankingHealthcareRegulatory CompliancePublic Interaction

About the role

Key responsibilities & impact

Lead the team and drive for results through excellent customer service
Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
Work as a lead/charge at mobile blood drives within the community and conduct phlebotomy
Coach, mentor, instruct, and provide resources to blood collection staff
Work independently with attention to detail and knowledge of daily operations
Ensure collected blood meets regulatory requirements
Set up and tear down equipment for mobile blood drives as part of a team

Requirements

What you’ll need

Candidates must reside in Montgomery County or Bucks County
Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
Minimum 1 year leadership experience in environments with public interaction required
Phlebotomy experience is required
Customer service experience, effective verbal communication and public relations skills are required
Current valid driver's license and a good driving record required
Ability to lift, push or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes
Position may require a minimum height of 60 inches to safely operate Red Cross vehicles
Basic computer skills required
Proficiency with Microsoft Office applications
Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) preferred
Prior leadership experience in healthcare settings preferred

Benefits

Comp & perks

Paid phlebotomy training
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Short + Long Term Disability and Insurance
Service Awards and recognition