Business Planning Analyst – Service to Armed Forces

American Red Cross

. Provide quantitative and qualitative analysis and support for American Red Cross Service to Armed Forces and International Services programs and activities .

Posted 11/12/2026full-timeRemote • District of Columbia • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quantitative and qualitative analysis, performance monitoring, and data integrity within the context of American Red Cross programs. Proficient in developing reporting tools and metrics, with strong capabilities in Power BI, Salesforce, and advanced Excel.

Highest-signal resume keywords

Power BI Report BuildingAdvanced Excel SkillsSalesforce ExperienceQuantitative AnalysisPerformance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative AnalysisQualitative AnalysisPerformance MonitoringData IntegrityComplex ModelingBusiness Metrics DevelopmentKPI MonitoringSurvey AnalysisInformation Product CreationDocumentation Review

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationTeam CollaborationFacilitation Skills

Tools & Technologies

Power BISalesforceExcelArcGISSurvey Analysis SoftwareService Delivery Portal

Industry Keywords

American Red CrossService to Armed ForcesBusiness OperationsKnowledge ManagementStandard Operating Procedures

About the role

Key responsibilities & impact

Provide quantitative and qualitative analysis and support for American Red Cross Service to Armed Forces and International Services programs and activities
Develop complex modeling and reporting tools for performance monitoring, data integrity, historical trends, and analysis
Perform complex analyses of Service to Armed Forces programs and operations
Develop and monitor business-unit metrics and Service to Armed Forces KPIs with DMERL and Business Operations teams
Provide business-user support for the Service Delivery Portal, Power BI, and related systems
Gather business feedback and create or update training and business-process documentation
Build performance-monitoring tools, identify trends, and develop recommendations for complex issues
Create and maintain information products using Power BI, PowerPoint, Excel, ArcGIS, survey analysis software, and Salesforce
Review digital and information products for accuracy and consistency; publish and organize department documentation
Support knowledge management, governed meetings, facilitation, visuals, and Standard Operating Procedures
Align analytics, data warehouse, information security, and corporate standards
Collaborate with operations, business systems, communications, fundraising, and resource mobilization teams
Onboard, engage, and manage volunteers supporting the American Red Cross mission

Requirements

What you’ll need

Bachelor's degree required
Minimum 5 years of related experience or equivalent combination of education and related experience required
Knowledge of applicable principles, concepts, practices, and standards
Good interpersonal, verbal, and written communication skills
Basic proficiency with personal computers, word-processing, spreadsheet, and database applications
Ability to work on a team
Advanced Excel skills required
Experience in Power BI report building required
Salesforce experience required
Ability to travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
11 paid holidays: six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Short-term and long-term disability insurance
Service Awards and recognition
Mentors who empower career growth
Competitive compensation and benefits