Collections Fixed Site Manager

American Red Cross

. Provide strategic oversight and leadership for six fixed collection sites in the Indiana Region .

Posted 10/5/2026full-timeIndianapolis • United StatesMid-LevelSenior💰 $82,728 - $91,920 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in overseeing blood collection operations, ensuring regulatory compliance, and achieving production targets. Proficient in budget management, team development, and effective communication across diverse stakeholders.

Highest-signal resume keywords

Leadership ExperienceRegulatory Compliance KnowledgeBudget ManagementBiomedical ExperienceUnion Relations Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementLogistics ManagementPerformance EvaluationProblem AnalysisCustomer Service Management

Soft Skills

Excellent Communication SkillsInterpersonal SkillsOrganizational SkillsNegotiation SkillsTeam Development

Tools & Technologies

Microsoft OfficePowerPointExcelARC Vehicles

Certifications & Qualifications

Current Valid Driver’s License

Industry Keywords

Blood BankingBlood ProductsCollection GoalsQuality MetricsFederal Regulations

About the role

Key responsibilities & impact

Provide strategic oversight and leadership for six fixed collection sites in the Indiana Region
Ensure facilities meet regulatory requirements and production targets
Promote a diverse portfolio of blood products, including whole blood, Power Red cells, platelets, and plasma
Oversee regional collection teams and achievement of collection goals, business initiatives, and quality metrics
Use biomedical knowledge, logistics/supply chain experience, leadership skills, and union-relations expertise to lead collections teams
Enforce organizational policies, drive production, and lead cultural and transformational initiatives
Provide support, development, and leadership guidance to volunteers
Develop and monitor the assigned collections budget
Manage assigned mobile operations and multiple technologies
Coordinate with functional departments to achieve collection goals, quality, service, and process-improvement metrics
Monitor, evaluate, and correct donor flow and customer-service problems with Donor Recruitment
Manage, coach, and mentor supervisors and staff, including performance evaluations, disciplinary actions, and employment decisions
Ensure appropriate staffing, training, communications, regulatory in-services, and new-staff training
Ensure collections meet patient needs, right-type mix, and demand requirements
Operate ARC vehicles as required, including loading, setup, maintenance, and teardown of supplies and equipment
Ensure effective internal and external communication across departments
Participate in divisional and national projects
Work from the Indianapolis or Fort Wayne site and travel regularly to additional sites, approximately 25–30%

Requirements

What you’ll need

Minimum 5 years of related experience, or equivalent combination of education and related experience required
Minimum of 3 years of management/supervisorial experience
Bachelor’s degree in science is a plus
Biomedical experience is preferred
Knowledge of regulatory compliance, group dynamics, customer maintenance, negotiation skills, and project management preferred
Excellent organizational skills and ability to handle multiple priorities effectively
Ability to assimilate information quickly, analyze problems, and implement appropriate solutions
Ability to work independently while developing a functioning team
Excellent public relations and interpersonal skills
Ability to interact effectively with staff, hospital personnel, physicians, volunteers, and donors
Excellent verbal and written communication skills, including training and presentations
Proficient with Microsoft Office applications, including PowerPoint and Excel
Current, valid driver’s license and good driving record required
Experience working with union staff and managing union relations
5+ years of leadership experience within the blood banking/blood product industry
Must comply with standard operating procedures and applicable Federal, State, and local regulations

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Short- and Long-Term Disability and Insurance
Service Awards and recognition
Relocation assistance may be available