Donor Center Phlebotomist

American Red Cross

. Assist with every step of the blood collection process at fixed site locations .

Posted 10/8/2026full-timeAnn Arbor • Michigan • United StatesJunior💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in blood collection processes while ensuring compliance with safety and regulatory standards. Exhibits strong customer service skills and the ability to create a welcoming environment for donors.

Highest-signal resume keywords

Blood Collection ProcessCustomer Service ExperienceManual DexterityMicrosoft Office ProficiencyPhlebotomy Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Blood CollectionRegulatory ComplianceManual DexterityBasic Computer SkillsPhlebotomy

Soft Skills

Interpersonal CommunicationAdaptabilityTeam Collaboration

Tools & Technologies

Microsoft Office

Industry Keywords

HealthcareVolunteer DonorsSafety ProceduresCustomer ServiceDriving License

About the role

Key responsibilities & impact

Assist with every step of the blood collection process at fixed site locations
Collaborate with the team to create a welcoming and comfortable environment for volunteer donors
Follow all safety procedures while collecting lifesaving blood donations delivered to hospitals
Personally connect with donors, listen to their stories, and explain the impact of their donations
Ensure collected blood meets goals and regulatory requirements and can be safely transfused
Work variable schedules, including early mornings, late nights, weekends, and holidays

Requirements

What you’ll need

Associates degree OR a combination of education and work experience is required
Minimum of one year customer service experience in public setting is required
Current, valid driver's license with a good driving record is required
Ability to lift, push or pull heavy weights up and down ramps and stairs
Good manual dexterity
Ability to sit or stand for long periods of time
Ability to adapt to long, irregular hours and frequent schedule changes
Basic computer skills
Proficiency with Microsoft Office applications
Prior healthcare or phlebotomy experience preferred
Prior leadership experience preferred

Benefits

Comp & perks

Paid phlebotomy training
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
11 paid holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Short- and Long-Term Disability and Insurance
Service Awards and recognition
Mentorship and career growth opportunities