Donor Recruitment Account Manager

American Red Cross

. Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals .

Posted 9/29/2026full-timeRemote • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and implementing strategies for blood drive sponsorship and management, ensuring compliance with regulatory requirements while enhancing customer service and operational efficiency.

Highest-signal resume keywords

Blood Drive ManagementRegulatory ComplianceOrganizational SkillsCommunication SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data TrackingProgram ImplementationSchedulingCustomer Maintenance TechniquesNegotiation Skills

Soft Skills

Good Organizational SkillsAbility to Handle Multiple PrioritiesTraining SkillsPresentation Skills

Tools & Technologies

Organizational ToolsTechnology for Customer Service

Certifications & Qualifications

Bachelor’s DegreeValid Driver's License

Industry Keywords

Blood Collection GoalsSponsor GroupsCommunity KnowledgeARCBS DirectivesCode of Federal Regulations

About the role

Key responsibilities & impact

Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals
Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals
Provide organizational and operational support to sponsor contacts to ensure achievement of collection operation and annual goals
Coordinate activities with collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations
Schedule and implement education programs for Sponsor contacts, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups
Ensure compliance with ARCBS directives, Code of Federal Regulations, local operating procedures and related regulatory requirements
Develop working knowledge of the community, its government, demographics and organizations and apply it to servicing Sponsor groups and expanding the blood program
Maintain accurate records in the system for tracking and statistical data on Sponsor group performance
Use organizational tools, technology and strategy to enhance customer service, efficiency and productivity

Requirements

What you’ll need

Bachelor’s degree OR a combination of education and work experience
1 year of related experience preferred or equivalent combination of education and related experience required
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred
Good organizational skills and the ability to handle multiple priorities effectively required
Excellent oral and written communication skills, including training and presentation skills required
A current valid driver's license and good driving record required
May be required to travel to sites throughout the Red Cross organization
Sales experience preferred

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Mentors who empower your growth along a purposeful career path
Competitive compensation and benefits