Donor Recruitment Associate

American Red Cross

. Assist account managers in ensuring blood drives achieve goals through drive management activities, including on-site recruitment, presentations, online appointment scheduling and data entry, sign-up tables, and recruitment meeting preparation .

Posted 9/29/2026full-timeGrand Rapids • Michigan • United StatesJuniorMid-Level💰 $48,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and operational support capabilities, with a focus on effective communication, recruitment strategies, and data management to enhance blood drive performance and customer service.

Highest-signal resume keywords

Bachelor's DegreeBlood Drive ManagementCustomer ServiceOrganizational SkillsSales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryStatistical TrackingProgram ImplementationPresentation SkillsRecruitment Techniques

Soft Skills

Communication SkillsNegotiation SkillsAbility to Handle Multiple Priorities

Tools & Technologies

HemasphereOnline Scheduling System

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Blood DrivesGroup DynamicsDirect SalesCustomer Maintenance Techniques

About the role

Key responsibilities & impact

Assist account managers in ensuring blood drives achieve goals through drive management activities, including on-site recruitment, presentations, online appointment scheduling and data entry, sign-up tables, and recruitment meeting preparation
Provide oversight and record keeping in Hemasphere and the online scheduling system (OLS)
Track statistical data on sponsor group performance
Provide organizational and operational support to blood drive coordinators
Schedule and implement education programs for sponsor contacts, recruitment committees, line volunteers, and volunteer tele-recruiters
Use organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity

Requirements

What you’ll need

Bachelor’s degree OR a combination of education and work experience
1 year of related experience preferred or equivalent combination of education and related experience required
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and ability to effectively implement programs preferred
Good organizational skills and ability to handle multiple priorities effectively
Excellent oral and written communication skills, including training and presentation skills
Current valid driver's license and good driving record
May be required to travel to sites throughout the Red Cross organization
Sales experience preferred

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Short + Long Term Disability and Insurance
Service Awards and recognition
Mentors who empower growth along a purposeful career path
Competitive compensation and benefits