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Leave of Absence & Accommodations Advisor
American Red Cross. Oversee leave of absence programs, including FMLA, ADA, Pregnancy Worker’s Act, other mandated leave, and company leave .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leave management, including FMLA, ADA, and state-specific leave laws, while providing strategic consultation and operational oversight. Capable of managing high-volume caseloads and facilitating cross-functional partnerships to ensure compliance and enhance employee experience.
Highest-signal resume keywords
Leave Management ExpertiseHigh-Volume Caseload ManagementThird-Party Vendor PartnershipConflict Resolution SkillsHRIS Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leave Management SystemsCase ManagementFMLA KnowledgeADA KnowledgeData AnalysisPolicy DevelopmentRegulatory ComplianceProcess ImprovementMulti-State Leave RequirementsAttention to Detail
Soft Skills
Interpersonal SkillsCommunication SkillsConsultation SkillsProblem-Solving SkillsTrust Building
Tools & Technologies
HRISMS Office Applications
Industry Keywords
Leave of Absence ProgramsAccommodations ProgramsEmployee Support ProgramsCross-Functional PartnershipsUnion Experience
About the role
Key responsibilities & impact- Oversee leave of absence programs, including FMLA, ADA, Pregnancy Worker’s Act, other mandated leave, and company leave
- Provide operational oversight of the third-party leave vendor
- Administer accommodations programs
- Serve as a subject matter expert on leave management consistent with local, state, and federal regulations
- Provide guidance on complex employee situations while ensuring compliance and consistent policy application
- Manage a high-volume caseload of leave and accommodation matters
- Facilitate the interactive process with employees, leaders, healthcare providers, and stakeholders
- Partner with the third-party leave administrator to ensure operational excellence, compliance, and a positive employee experience
- Build cross-functional partnerships with HR, Safety, Risk, Legal, and external vendors
- Implement regulatory changes, policy enhancements, and process improvements
- Analyze leave and accommodation data, metrics, and trends and provide actionable recommendations
- Resolve complex and sensitive matters through communication, conflict resolution, and influence
- Assess program performance and recommend improvements to policies, processes, and service models
- Deliver guidance, training, and consultation to leaders and HR partners
- Influence stakeholders to drive consistent leave and accommodation practices
- Provide strategic consultation, risk assessment, and recommendations related to leave management, accommodations, and employee support programs
Requirements
What you’ll need- Bachelor's degree required
- Minimum 5 years of related experience or equivalent combination of education and related experience required
- Experience managing a high-volume caseload of complex accommodation and leave matters in a fast-paced environment
- Experience partnering with third-party leave vendors
- Excellent interpersonal, communication, and consultation skills
- Ability to navigate sensitive situations and build trust with employees, leaders, vendors, and cross-functional partners
- Demonstrated conflict resolution and problem-solving skills
- Strong attention to detail
- Ability to manage multiple competing priorities while maintaining accuracy and confidentiality
- Proficiency with HRIS, case management, leave management systems, and MS Office applications
- Experience supporting a multi-state workforce and navigating varying state and local leave requirements
- May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and Red Cross system
- Union experience is a plus
- Knowledge of various state leave laws is a plus
- Consultative mindset
Benefits
Comp & perks- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Short- and Long-Term Disability and Insurance
- Service Awards and recognition
- Mentors who empower your growth along a purposeful career path
- Competitive compensation and benefits
- Remote work from home