Order Management Coordinator

American Red Cross

. Receive and fulfill routine orders for blood and pharmaceutical products and transfusion-related supplies .

Posted 10/6/2026full-timeRemote • United StatesJunior💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in blood and pharmaceutical inventory management, customer service, and logistics within a hospital environment. Proficient in problem-solving, communication, and organizational skills to effectively manage multiple priorities and support hospital personnel.

Highest-signal resume keywords

Blood Inventory ManagementPharmaceutical Inventory ManagementCustomer ServiceLogisticsProblem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data ManagementInventory ManagementTransportation MethodsDocumentationAnalytical Skills

Soft Skills

Oral CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsMulti-Tasking

Tools & Technologies

Computer Programs

Industry Keywords

Hospital Customer RelationsTransfusion-Related SuppliesDynamic Operational EnvironmentVolunteer Guidance

About the role

Key responsibilities & impact

Receive and fulfill routine orders for blood and pharmaceutical products and transfusion-related supplies
Maintain data, tools, and computer programs supporting product and service information management
Rotate inventory at primary and remote facilities to ensure adequate supplies
Provide customer service and proactively communicate product and service information to hospital customers
Make follow-up calls when product needs cannot be met as expected
Determine economical transportation methods for hospital shipments
Investigate and resolve hospital shipment problems
Receive and investigate customer concerns and complete documentation accurately and on time
Assist hospital personnel with inventory alternatives when requested products are unavailable
Provide support, development, and/or leadership guidance to volunteers

Requirements

What you’ll need

High School or equivalent required
Minimum one year related experience or equivalent combination of education and related experience required
Progressive experience in a dynamic, multi-task operational environment preferred
Experience in blood or pharmaceutical inventory management, hospital customer relations, or logistics preferred
Excellent oral and written communication skills
Outstanding interpersonal skills with customers and staff, including volunteers
Excellent organizational skills and ability to handle multiple priorities effectively
Problem-solving and analytical skills
Working knowledge of computers
Must be willing to work weekends and some holidays
Must be able to work a flexible schedule during the first 4–6 weeks of training
Some business travel may be required

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
11 paid holidays, including six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Short- and long-term disability and insurance
Service Awards and recognition
Mentors who empower career growth
Some business travel may be required