Regional Mass Care Manager

American Red Cross

. Lead regionwide mass care planning .

Posted 10/6/2026full-timeAnchorage • Alaska • United StatesMid-LevelSenior💰 $66,220 - $70,664 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in disaster cycle services, volunteer management, and community engagement, with a strong focus on building partnerships and leading diverse teams in disaster preparedness and response efforts.

Highest-signal resume keywords

Disaster Cycle ServicesVolunteer ManagementCommunity EngagementEmergency ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Disaster ServicesProgram DevelopmentVolunteer DevelopmentPartnership ManagementMicrosoft OfficeDecision-MakingProblem SolvingFacilitationSocial Services Program ExecutionRegional Travel

Soft Skills

Interpersonal SkillsCommunication SkillsLeadershipCollaborationAdaptability

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

Disaster Relief OperationsCommunity ResiliencyMatrix ManagementDiverse CommunitiesEmergency Supply Distribution

About the role

Key responsibilities & impact

Lead regionwide mass care planning
Ensure essential disaster services, including feeding, sheltering, household pets, emergency supply distribution, and reunification, are available and delivered seamlessly
Work with volunteers to ensure communities are prepared to respond to disasters
Deploy to disaster relief operations outside the region at least once a year
Lead and support diverse volunteer teams implementing disaster cycle services programming
Implement disaster cycle services or regional functional activities
Develop and support disaster volunteers as the primary workforce
Cultivate Disaster Leadership Volunteers and volunteer partners
Prepare and mobilize communities and engage partners before, during, and after disasters
Collaborate with internal employees and volunteers in a matrix management environment
Serve as the Red Cross disaster subject matter expert within the assigned geographic area
Build partnerships with organizations and leaders supporting frontline communities and resiliency
Initiate and coordinate disaster relief operations in alignment with the Disaster Cycle Services Concept of Operations

Requirements

What you’ll need

Bachelor's degree required, or equivalent combination of education and related experience required
Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service
Current valid driver's license and good driving record required
Excellent interpersonal, verbal, and written communication skills
Demonstrated analytical and decision-making skills
Experience collaborating with diverse groups and individuals
Ability to manage multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management
Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Ability to work outside regular duty hours, including nights and weekends
Must meet all training and physical capacity requirements for deployment
Must be able to report to the Wasilla or Anchorage chapter office twice per week
Regional travel of 30–40%
Experience working in diverse communities and building relationships with community partners, businesses, and government stakeholders across urban and rural environments preferred
Experience in emergency management or disaster services is a plus

Benefits

Comp & perks

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
11 paid holidays comprised of six core holidays and five floating holidays
401K with 6% match
Paid Family Leave
Employee Assistance
Short + Long Term Disability and Insurance
Service Awards and recognition
Deployment allowances may be provided for personal circumstances and local response activity
Mentors who empower your growth along a purposeful career path
Competitive compensation and benefits