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Senior Procurement and Category Manager – Total Rewards and Benefits
American Red Cross. Own end-to-end category strategy, sourcing, and supplier management for HR Total Rewards and Payroll spend .
About the role
Key responsibilities & impact- Own end-to-end category strategy, sourcing, and supplier management for HR Total Rewards and Payroll spend
- Develop and execute multi-year category strategies informed by market intelligence, spend analysis, and stakeholder priorities
- Lead complex RFI/RFP/RFQ sourcing events for benefits carriers, payroll processing/HRIS platforms, and related services
- Negotiate contracts, pricing, and SLAs with major providers
- Manage supplier relationships and performance through QBRs, scorecards, and SLA governance
- Identify and deliver cost savings, cost avoidance, and process efficiencies; track and report savings targets
- Partner with HR/Total Rewards and Payroll leadership as the primary procurement business partner
- Assess and mitigate supplier risk, including financial, operational, data security/privacy, ERISA, ACA, and state payroll regulatory risks
- Manage contract lifecycle, including renewals, amendments, and terminations
- Mentor or guide junior category managers/analysts as needed
- Participate actively in virtual meetings, including regular camera use
- Work 100% remotely from home on an East Coast schedule
Requirements
What you’ll need- Bachelor's degree in Business, Supply Management, HR, or related field
- 10 years of progressive procurement/category management experience, with direct experience sourcing HR/HCM, benefits, payroll, or related professional services categories
- Demonstrated experience negotiating large, complex service contracts
- Strong understanding of HR Total Rewards and Payroll vendor landscape, including Workday, Alight, and benefits carriers
- Familiarity with data privacy and compliance considerations specific to HR/payroll data
- Strong analytical skills, including spend analysis, TCO modeling, and business case development
- Adept negotiation skills in pay for performance and shared risk allocation in agreements
- Ability to lead cross-functional business meetings, develop and deliver clear presentations, and communicate with stakeholders
- Solid business acumen and understanding of business structures, processes, and information flow in a multi-line-of-business organization
- Appearance on video required daily and frequently for meetings
- Professional workspace required in work-from-home setting
- Must be authorized to work in the United States; employment visa sponsorship is not provided
- CPSM, CPM, or similar procurement certification preferred
- Knowledge of HCM/HRIS/payroll systems from a sourcing/vendor selection perspective preferred
- Prior shared services or enterprise procurement experience preferred
- Commitment to the non-profit sector and its values preferred
- Ability to use a personal computer, applicable software, and office equipment for sustained periods
- Operational flexibility to meet sudden and unpredictable needs