Team Lead, Real Estate Management

American Tower

. Lead talent selection, performance management, career development, and workforce planning within approved team headcount.

Posted 11/4/2026full-timeUnited StatesSenior💰 $93,500 - $118,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management operations, financial oversight, and stakeholder relationship management, with a strong focus on process improvement and operational efficiency. Proven ability to lead teams, manage complex projects, and implement effective strategies to achieve organizational objectives.

Highest-signal resume keywords

Property Management OperationsProcess DocumentationSalesforce ExperienceAnalytical SkillsLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial OperationsLease AdministrationTransaction ProcessingOperational ControlsData AnalysisKPI AchievementWorkflow ToolsEnterprise Resource Planning

Soft Skills

Organization SkillsPlanning SkillsProblem-Solving SkillsCommunication SkillsTeam Motivation

Tools & Technologies

SalesforceCase-Management ToolsWorkflow Tools

Industry Keywords

TelecomREITInfrastructureShared ServicesBusiness Processes

About the role

Key responsibilities & impact

Lead talent selection, performance management, career development, and workforce planning within approved team headcount.
Monitor team workloads, productivity, quality, and service levels.
Manage a defined portfolio of work, projects, transactions, operational activities, or landlord relationships as a subject matter expert.
Serve as the primary escalation point for complex property owner, operational, or process-related issues.
Facilitate issue resolution and ensure timely stakeholder communication.
Ensure accuracy and integrity of portfolio, ownership, financial, operational, and system data.
Maintain applicable documentation and records.
Build relationships with property owners, vendors, and internal stakeholders.
Partner with management to deploy systems and technologies, implement operational strategies, improve business processes, and achieve KPIs and organizational objectives.
Identify trends, recurring issues, process gaps, and operational risks; recommend and implement sustainable solutions.
Contribute to process documentation, training materials, standard operating procedures, and knowledge management initiatives.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree required; concentration in Business, Finance, Operations, and/or a related field preferred.
Minimum of 7 years of property management operations, payment processing, finance operations, and/or shared services experience within telecom, REIT, infrastructure, or related industries required.
Strong understanding of property management, real estate operations, landlord relations, lease administration, transaction processing, operational controls, or related business functions.
Working knowledge of enterprise resource planning or finance systems and comfort with case-management or workflow tools.
Salesforce experience strongly preferred.
Demonstrated success in process documentation, operational improvements, and adoption of standardized practices.
Strong analytical and problem-solving skills; ability to identify trends, operational risks, and data issues.
Fluency in English required; multilingual capabilities preferred.
Strong organization, planning, and project management skills; ability to prioritize tasks for self and team to meet requirements and deadlines.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong leadership skills; ability to drive and motivate team to achieve results.
Approximately 15% travel may be required.

Benefits

Comp & perks

Annual bonus eligibility
Annual equity award
Employee Stock Purchase Plan (ESPP)
Healthcare coverage
401(k) savings plan
Paid time off
Company holidays
Sick leave
Parental leave
Employee Assistance Program focused on mental and financial wellness
Hybrid work arrangement
Approximately 15% travel may be required