American Tower

Attorney

• Develop and maintain thorough knowledge of applicable customer and/or landowner agreements
• Communicate with external customers regarding contractual rights and obligations
• Negotiate resolutions to customer issues related to non-compliance
• Coordinate with internal departments to resolve issues with property owners and external customers
• Prepare license agreements, amendments, ground lease documents, access and utility agreements, use authorization and consent agreements, memoranda of leases, and consent and notice letters
• Prepare legal analyses and negotiate resolutions concerning property owner transactions, customer requests, project permitting, and applicable legislation or regulations
• Help resolve title curative issues, including missing deeds, lease or assignment memoranda, utility and access easements, mortgages, liens, probate issues, signature authority, and Company-entity issues
• Work with external title companies in accordance with internal policy
• Perform other duties as assigned

Accounts Receivable

• Issue and monitor customer invoices
• Monitor accounts receivable and support collection activities
• Perform financial reconciliations and analyze discrepancies
• Support the month-end close, ensuring the accurate accounting of receipts
• Prepare financial reports and departmental performance indicators
• Maintain relationships with customers to provide clarification and negotiate resolutions
• Support internal and external audits
• Prepare collection files (borderôs) for outsourced collection agencies
• Collaborate with internal teams to ensure billing accuracy
• Contribute to the updating and monitoring of key performance indicators (KPIs)

Accounts Receivable Analyst – Junior

Human Resources

• Manage payroll administration, including payroll processing, record maintenance, tax compliance, and reporting
• Administer employee benefits programs and handle benefits-related employee inquiries
• Assist with budgeting and forecasting for payroll expenses
• Analyze payroll data and trends to identify cost savings and process improvements
• Develop and implement employee engagement activities aligned with regional calendars and guidelines
• Collaborate with HR Centers of Excellence to streamline processes and maintain HRIS data accuracy and integrity
• Advise managers and employees on employee relations, leaves of absence, HR policies, and regulatory compliance
• Monitor laws and regulations affecting payroll, benefits, and compensation
• Replicate strategic HR programs supporting employee engagement, development, and retention
• Provide reporting and analysis on turnover, exit data, recruiting, and related areas
• Communicate HR policies, procedures, laws, standards, and government regulations
• Partner with the Wellness Center of Excellence on wellness programs and initiatives
• Safeguard personal information under data privacy law, company policies, and department processes
• Act as HR liaison with external auditors and ATC, reconcile discrepancies, enhance controls and procedures, and support accurate reporting
• Coordinate with CAS/LatAm HR Analysts to align processes, share best practices, and execute regional HR initiatives across multiple countries

Senior Analyst, HR

Payroll

• Own end-to-end U.S. payroll operations, including payroll calendar management, pre-payroll validation, payroll approval, post-payroll reconciliation, and timely resolution of payroll issues
• Oversee compliance with applicable federal, state, and local payroll requirements
• Serve as the escalation point for complex payroll inquiries, sensitive employee pay issues, off-cycle payments, adjustments, overpayments, and payroll corrections
• Strengthen payroll controls through routine audits, variance analysis, reconciliation reviews, approval workflows, documentation, and support for internal and external audit requests
• Partner with Finance and Accounting on payroll-related general ledger activity, reconciliations, accruals, funding, reporting, and issue resolution
• Manage payroll vendor relationships, including ADP and payroll tax service providers
• Lead payroll system enhancement initiatives, testing, integrations, reporting improvements, and automation opportunities
• Monitor payroll metrics, trends, recurring issues, and root causes to drive process improvements and reduce operational risk
• Assist with entry of payroll transactions into the payroll system as necessary
• Assist with preparing data for U.S. expatriate tax returns
• Provide day-to-day leadership to the U.S. payroll team, including workload prioritization, coaching, mentoring, cross-training, goal setting, and performance feedback
• Ensure payroll procedures, controls, calendars, and process documentation are current, accurate, and consistently followed
• Work cross-functionally with regional HR, Benefits, Compensation, Accounting, and Internal Audit
• Create a strong collaborative team environment
• Other duties as assigned

Payroll Manager

General

• Triage document requests to the appropriate teams within Property Management.
• Assess and resolve landlord inquiries within established service level agreements (SLAs).
• Collaborate with Operations, Legal, Finance, and Commercial teams and, where applicable, with external vendors to support end-to-end land operations and/or property payment processes.
• Create and manage documents for landowner interactions and triage to the appropriate internal teams.
• Intake and resolve low to medium complexity property owner relations concerns that do not require escalation or approval from key internal stakeholders, and route higher complexity issues to the correct internal teams.
• Identify opportunities for improvements in processes and partner with management to build efficiencies and redefine process documents.
• Support vendor performance management, where applicable, to drive standardized, efficient transactions that maximize value, service quality, and cost optimization aligned with American Tower’s priorities.
• Other duties as assigned.

Specialist, Real Estate Management PPO

• Receive, record, and follow up on requests for project creation, NTP issuance, and preparation of contracts and agreements for ATC telecommunications sites.
• Register opportunities in Siterra, Salesforce, Tracker, Insite, or other applicable corporate systems, ensuring project traceability.
• Review requests for complete technical site information and verify contractual rights and billing conditions against the applicable Master Agreement.
• Interpret and apply contractual provisions, including terms, renewals, lease rates, commercial arrangements, payment terms, and special clauses.
• Advise Leasing APM, Sales, Legal, Customer Service, Operations, and other departments on contractual agreements and technical and financial implications.
• Provide technical documentation for contractual annexes, including site layouts, elevation drawings, and colocation forms.
• Verify pricing information and analyze MLAs, rights-of-use assignments, EPAs, reservations, and acceptance certificates.
• Monitor requests through status reports, performance metrics, and KPIs.
• Identify irregular or unauthorized equipment installations and initiate review and analysis.
• Recommend and implement process improvements.
• Participate in development, testing, and continuous improvement of internal systems and tools.
• Represent the department in internal and external meetings when required.

Leasing Shared Services Coordinator

• Develop and maintain thorough knowledge of applicable customer and landowner agreements
• Communicate with external customers regarding contractual rights and obligations
• Negotiate resolutions to customer issues related to non-compliance
• Coordinate with internal departments to resolve issues with property owners and external customers
• Prepare license agreements, amendments, ground lease documents, access and utility agreements, use authorization and consent agreements, memoranda of leases, and consent and notice letters
• Prepare legal analyses and negotiate resolutions involving property owner transactions, customer requests, project permitting, and applicable legislation or regulations
• Help resolve title curative issues, including missing deeds, lease memoranda or assignments, utility and access easement issues, mortgages, liens, probate issues, signature authority, and company entity matters
• Work with external title companies in accordance with internal policy
• Perform other duties as assigned

Manager

• Monitor tower maintenance works and contractor deliverables for owned and managed sites
• Review inspection reports and photographs for completeness, accuracy, consistency, and structural condition
• Identify and escalate structural risks and provide mitigation solutions, including tower replacement
• Manage the tower painting program and ensure regulatory compliance
• Monitor Aircraft Warning Lights remotely and ensure defective lights are repaired promptly
• Monitor maintenance and rectification work completion and budgets
• Review bills of quantities, acceptance requests, and invoices
• Provide technical direction to maintenance contractors
• Conduct periodic maintenance audits with ATC Nigeria Field Supervisors
• Maintain antenna inventory databases and escalate unauthorized installations
• File and upload maintenance documentation
• Track maintenance work and provide status reports to the Manager, Engineering
• Manage internal and external customer relationships
• Supervise direct reports and manage personnel issues
• Recruit, develop, retain, onboard, and performance-manage staff
• Build a collaborative team environment

Technical Manager, Tower Maintenance

Operations

• Lead and standardize platform administration practices across applications
• Define and enforce configuration management standards across development, test, and production environments
• Design and standardize CI/CD pipelines, automated deployments, environment orchestration, and release practices
• Architect and implement automation frameworks to eliminate manual processes and improve operational efficiency
• Manage complex deployments, upgrades, and patching, including release planning, rollback strategies, and production-readiness validation
• Oversee environment health, performance, integration stability, risk mitigation, operability, automation, and observability
• Lead advanced troubleshooting of platform, configuration, and integration issues using logs, data flows, and system architecture knowledge
• Drive root cause elimination and structural improvements to prevent recurring issues
• Contribute to DevOps and operational maturity initiatives
• Define and enhance monitoring, alerting, and observability practices
• Improve ITIL-aligned processes for operational efficiency and risk management
• Collaborate with engineering and architecture teams to embed operability, scalability, and supportability into system design and delivery pipelines
• Maintain operational standards and documentation, including runbooks, configuration baselines, deployment models, and automation frameworks
• Mentor and guide Associate and Base-level analysts
• Drive initiatives that improve platform stability, reduce operational overhead, and standardize administration practices
• Perform other duties as assigned

Senior Admin Applications Ops

• Administer, coordinate, and oversee field-based construction activities on assigned projects within a defined geographic region
• Work with all levels of employees on construction projects
• Manage budgets, schedules, vendors, site designs, material ordering, progress monitoring, site utility coordination, and closeouts
• Develop estimates to be used as budgets for new site development and capital improvement projects
• Execute field team operational procedures to ensure compliance with applicable safety and regulatory requirements, standards, and protocols
• Ensure all product lines are constructed within American Tower Master Construction Specifications
• Meet project timelines and deliver quality products
• Identify potential risk issues and collaborate with the manager on preventative action plans
• Troubleshoot, negotiate, and mediate client or subcontractor problems or complaints at site level
• Perform other duties as assigned

Construction Manager

Security Engineer

• Support enterprise network and cloud security controls across Palo Alto NGFW, secure access, and cloud security platforms
• Administer and enforce Palo Alto NGFW policies, security profiles, and rule-based hygiene
• Configure and troubleshoot Azure and AWS network security, including routing, segmentation, VPN, WAF, private access, and hybrid connectivity
• Implement and support Zscaler secure access solutions
• Configure CSPM/CNAPP integrations, including troubleshooting, visibility validation, posture tuning, vulnerability findings, and remediation workflows
• Collaborate with technical teams on connectivity, segmentation, least privilege access, and secure cloud configurations
• Investigate security events, access issues, routing anomalies, and performance concerns using logs and security telemetry
• Review network designs, validate firewall and routing requirements, and recommend secure implementation approaches
• Maintain runbooks, configuration baselines, implementation standards, and operational documentation
• Identify and remediate misconfigurations, policy gaps, overly permissive access, routing issues, and cloud security risks
• Improve security operations through policy hygiene, access reviews, reporting, automation support, metrics, and process improvements
• Perform other duties as assigned

Cybersecurity Engineer

Support Engineer

• Provide Level 2 support for workplace technologies, applications, and endpoint devices
• Manage incidents, service requests, and problem tickets through ServiceNow
• Investigate and resolve escalated technical issues related to Microsoft 365 services
• Administer user accounts, permissions, groups, and access policies in Active Directory and Azure AD / Entra ID
• Support Microsoft Teams, SharePoint Online, OneDrive, Outlook, and Exchange Online administration
• Perform device lifecycle activities, including provisioning, deployment, replacement, and retirement
• Support Azure Virtual Desktop environments where applicable
• Administer endpoint management solutions, including Microsoft Intune
• Support mobile device management and endpoint compliance initiatives
• Coordinate hardware refresh and technology deployment programs
• Troubleshoot network connectivity issues and collaborate with Infrastructure teams
• Manage printing services and workplace collaboration technologies
• Create, update, and maintain Knowledge Base articles and technical documentation
• Participate in project implementations, migrations, and technology transformation initiatives
• Coordinate vendor activities and track service provider performance
• Identify opportunities for automation and process improvement
• Participate in on-call support rotations as required
• Ensure adherence to security, compliance, change management, and operational governance standards
• Support onboarding and offboarding activities, including account management and equipment logistics

Attorney

Accounts Receivable Analyst – Junior

Senior Analyst, HR

Payroll Manager

Specialist, Real Estate Management PPO

Leasing Shared Services Coordinator

Attorney

Technical Manager, Tower Maintenance

Senior Admin Applications Ops

Construction Manager

Cybersecurity Engineer

PL Analyst, Support