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Retail Business Development Officer
Ameris Bank. Counsel consumer and commercial customers on banking depository needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in retail banking, business development, and sales management, with a strong focus on customer relationship building and team leadership. Proficient in consumer credit assessment and branch operations, ensuring compliance with banking policies and procedures.
Highest-signal resume keywords
Retail Banking ExperienceBusiness Development ExperienceSales Management ExperienceConsumer Credit ExperienceBranch Operations Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consumer LendingLoan ApprovalSales StrategiesFinancial AnalysisRisk AssessmentSales Activity ReviewsCross SellingTeam DevelopmentCustomer Relationship ManagementLoan Closing
Soft Skills
Strong Communication SkillsTeam PlayerMotivational LeadershipCustomer Service OrientationEthical Sales Behavior
Certifications & Qualifications
Bachelor’s Degree or Equivalent
Industry Keywords
Banking PoliciesBranch OperationsBusiness DevelopmentSales GoalsCustomer RelationsNetworkingCommunity FunctionsIntegrityHonestyChange Management
About the role
Key responsibilities & impact- Counsel consumer and commercial customers on banking depository needs
- Conduct business development calls for commercial clients and prospects
- Assist existing customers and prospects with consumer lending needs
- Promote Retail line of business partners and refer customers to other departments
- Engage with the branch in business development and customer relations activities within the market area
- Call on existing and prospective customers to explain bank services and assist with bank-related problems
- Interview loan applicants and collect and analyze financial and related data to assess creditworthiness and loan merits
- Review loan requests exceeding assigned lending authority with the Branch Manager or Regional Manager
- Approve or decline loans within specified limits and conduct loan closings
- Assist the Branch Manager and/or Regional Manager with sales management, sales activity reviews, and sales meetings
- Demonstrate sales strategies to attract, expand, and retain customer relationships
- Guide the team to achieve sales objectives through action planning
- Represent the Bank in business development efforts, networking, and community functions
- Make outbound calls and external appointments to grow the deposit portfolio
- Sell customers on the benefits of banking with Ameris Bank and additional services
- Provide referrals to Commercial Lending, Mortgage, Credit Cards, Merchant Services, and Investment Services
- Meet established monthly sales goals
- Lead change management initiatives
- Research, analyze, identify viable options, draw conclusions, present findings, and make recommendations considering risk and short- and long-term impact
- Provide interactive service, build relationships, and address customer needs
- Understand root causes of customer service issues
- Practice ethical sales behaviors aligned with Ameris’ values of Integrity and Honesty
Requirements
What you’ll need- 8 or more years of retail banking experience required
- 6 or more years of business development experience required
- 3 or more years of bank supervisory, leadership or mentoring experience required
- Branch operations experience required
- Cross selling experience required
- Sales management and business development experience required
- Consumer credit experience required
- Bachelor’s degree or equivalent of education and related training or experience is required
- Ability to develop, coach, mentor, and retain a high performing team
- Ability to provide a high level of service interaction, build relationships, and address identified needs
- Highly motivated team-player with ability to develop and maintain collaborative relationships
- Strong written and verbal communication skills
- Knowledge of branch operations
- Knowledge of banking policies and procedures
Benefits
Comp & perks- Medical, Dental and Vision Insurance
- Life Insurance provided at no additional cost to employees
- Accidental Death & Dismemberment Coverage
- Long-Term Disability Coverage
- Paid Sick and Vacation Leave
- 11 Holidays
- Volunteer/Service Day
- Employee Stock Purchase Plan
- 401(k) Retirement Plan with Ameris Bank matching 50% of the first 8% of contributions
- Flexible Spending Accounts
- Health Savings Account
- Health Reimbursement Arrangement
- Supplemental Life & Other Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Legal Insurance
- Employee Assistance Program
- Employee Advocacy Program
- Tickets at Work (Entertainment discounts for Ameris Bank Employees)
- AT&T Employee Discount
- Wellness Discounts for Medical Premiums and Other Rewards
- Employee Referral Incentive
- Education Assistance
- Employee Resource Groups
- Free Interest Checking
- Free Safe Deposit Box
- Free Money Orders, Travelers’ Checks and Cashier Checks
- Discount on Mortgage Origination Fee
- Free Online Banking and Free Unlimited Online Bill Payment
- Employee Banking Perks