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Salesforce Engineer
Ameris Bank. Organize, modify, and support Salesforce Financial Services Cloud and nCino.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Financial Services Cloud and nCino administration, with a strong focus on improving operational efficiency and system performance. Capable of developing integrations and implementing secure mobile solutions while providing exceptional user support and training.
Highest-signal resume keywords
Salesforce Financial Services CloudNCino AdministrationSystem Integration DevelopmentAnalytical Problem-SolvingCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationSystem SetupDashboard CreationWorkflow ImplementationProcess ImprovementSystem Performance EvaluationTroubleshootingUser SupportMobile Solutions ImplementationVendor Support Case Management
Soft Skills
Oral Communication SkillsAdaptabilityDependabilityProfessionalismSound Judgment
Tools & Technologies
SalesforceNCinoCore Banking ApplicationsFinancial ApplicationsSystem Security Tools
Industry Keywords
Banking Information ServicesControls IndustryOperational EfficiencySystem IntegrityUser Availability
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Organize, modify, and support Salesforce Financial Services Cloud and nCino.
- Create, implement, and maintain dashboards, workflows, system setup, and access for nCino/Salesforce.
- Improve loan-system operational efficiency by reviewing processes and identifying improvements.
- Develop integrations between Salesforce and external business applications, including core banking and financial apps.
- Support nCino/Salesforce administration.
- Maintain, install, and deploy system component upgrades.
- Ensure system components work properly together.
- Troubleshoot and isolate user-reported problems.
- Recommend future upgrades.
- Support IT with system security and user availability.
- Evaluate and modify system performance.
- Identify end-user needs and opportunities for efficiency and optimization.
- Maintain system integrity.
- Evaluate and implement new technology and system improvements.
- Implement and integrate secure mobile solutions.
- Create and monitor vendor support cases.
- Partner with other IT departments to address technology needs.
- Coach and teach end users to use the systems effectively.
Requirements
What you’ll need- 3-5 years of experience in banking information services or equivalent successful experience in a similar controls industry.
- 3-5 years of experience as a software developer, application administrator or equivalent role.
- Bachelor’s degree in computer science, information technology or related field required.
- Analytical problem-solving skills.
- Customer service skills.
- Oral communication skills.
- Adaptability to frequent change, delays, or unexpected events.
- Dependability and ability to follow instructions and respond to management direction.
- Sound judgment.
- Professionalism and ability to work well under pressure.
- Accuracy, thoroughness, and quality focus.
Benefits
Comp & perks- Medical, Dental and Vision Insurance
- Life Insurance provided at no additional cost to employees
- Accidental Death & Dismemberment Coverage
- Long-Term Disability Coverage
- Paid Sick and Vacation Leave
- 11 Holidays
- Volunteer/Service Day
- Employee Stock Purchase Plan
- 401(k) Retirement Plan with Ameris Bank matching 50% of the first 8% of contributions
- Flexible Spending Accounts
- Health Savings Account
- Health Reimbursement Arrangement
- Supplemental Life & Other Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Legal Insurance
- Employee Assistance Program
- Employee Advocacy Program
- Tickets at Work (Entertainment discounts for Ameris Bank Employees)
- AT&T Employee Discount
- Wellness Discounts for Medical Premiums and Other Rewards
- Employee Referral Incentive
- Education Assistance
- Employee Resource Groups
- Free Interest Checking
- Free Safe Deposit Box
- Free Money Orders, Travelers’ Checks and Cashier Checks
- Discount on Mortgage Origination Fee
- Free Online Banking and Free Unlimited Online Bill Payment
- Employee Banking Perks