Teller

Ameris Bank

. Provide prompt, professional customer service to customers and prospective customers.

Posted 9/18/2026full-timeJacksonville • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service excellence, accurate transaction processing, and effective sales techniques. Proficient in cash handling and maintaining knowledge of banking products to meet customer needs and achieve sales goals.

Highest-signal resume keywords

Customer Service ExcellenceAccurate Transaction ProcessingSales Goal AchievementCash Handling ExperienceTeller Training Program Completion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accurate TransactionsCash HandlingSales TechniquesBanking Products KnowledgeComplex Customer Transactions

Soft Skills

Strong Communication SkillsMentoring and TrainingProblem Solving

Tools & Technologies

Google DocsMicrosoft Office

Certifications & Qualifications

Teller Training Program Completion

Industry Keywords

Customer ServiceSales ObjectivesEthical Sales BehaviorsBranch Operations

About the role

Key responsibilities & impact

Provide prompt, professional customer service to customers and prospective customers.
Operate the teller drawer and perform advanced, specialized teller functions, including researching cash discrepancies and handling complex customer transactions.
Understand root causes of complex customer service issues and identify and implement resolutions.
Achieve defined sales and service goals.
Maintain working knowledge of banking products and promotions.
Perform accurate transactions, balance each day, and verify cash totals.
Scan daily proof work to the remote capture machine.
Identify customer needs, cross-sell and up-sell opportunities, and make referrals within the branch.
Ensure adequacy of currency and coin supply.
Provide backup support to other branches as needed.
Assist and train other colleagues and serve as a mentor.
Perform branch sales and service functions as needed.
Practice ethical sales behaviors in accordance with the Bank’s Core Values of Integrity and Honesty.
Act in the best interest of the customer when offering additional products and services.

Requirements

What you’ll need

Ability to perform accurate transactions.
Successful completion of Teller training program and passing score on training post-test.
Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives.
Strong written and verbal communication skills.
Intermediate PC proficiency.
Intermediate proficiency in Google Docs and Microsoft Office products.
1 or more years of customer service experience.
High school diploma or GED required.
Cash handling or sales experience preferred.
Bachelor’s degree in finance or related field preferred.

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Life Insurance provided at no additional cost to employees
Accidental Death & Dismemberment Coverage
Long-Term Disability Coverage
Paid Sick and Vacation Leave
11 Holidays
Volunteer/Service Day
Employee Stock Purchase Plan
401(k) Retirement Plan
Ameris Bank matches 50% of your first 8% of contributions to the plan
Flexible Spending Accounts
Health Savings Account
Health Reimbursement Arrangement
Supplemental Life & Other Insurance Plans
Identity Theft Protection
Pet Insurance
Legal Insurance
Employee Assistance Program
Employee Advocacy Program
Tickets at Work (Entertainment discounts for Ameris Bank Employees)
AT&T Employee Discount
Wellness Discounts for Medical Premiums and Other Rewards
Employee Referral Incentive
Education Assistance
Employee Resource Groups
Free Interest Checking
Free Safe Deposit Box
Free Money Orders, Travelers’ Checks and Cashier Checks
Discount on Mortgage Origination Fee
Free Online Banking and Free Unlimited Online Bill Payment
Employee Banking Perks