Field Case Manager – Workers' Comp Adjuster

AMERISAFE, Inc.

. Conduct on-site and in-person investigations .

Posted 9/19/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $50,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Workers' Compensation claims, including conducting investigations, determining claim compensability, and ensuring compliance with applicable laws. Strong communication and customer service skills are essential for effective collaboration with injured workers, employers, and medical professionals.

Highest-signal resume keywords

Claims ExperienceWorkers' Compensation LicenseProfessional Communication SkillsProprietary Software ProficiencyCustomer Service Attitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementInvestigation TechniquesDecision DocumentationBenefit Payment IssuanceReserve Establishment

Soft Skills

Self-DirectionInterpersonal SkillsProblem-Solving

Tools & Technologies

Microsoft OfficeProprietary Software

Certifications & Qualifications

Workers' Compensation License

Industry Keywords

Workers' Compensation LawsClaim CompensabilityTarget Caseload ManagementState Administrative NotificationsSafety-Sensitive Position

About the role

Key responsibilities & impact

Conduct on-site and in-person investigations
Determine claim compensability
Establish reserves
Document decision making
Issue benefit payments
Make notifications to the State administrative authority
Work with injured workers, employers, medical professionals, and legal professionals
Ensure appropriate benefits are provided under applicable Workers' Compensation laws
Manage a target caseload of 60 claims
Travel frequently within a designated territory, with rare overnight travel
Work remotely

Requirements

What you’ll need

Claims experience highly preferred
Bachelor's degree or related professional business experience acceptable
State license to handle Workers' Compensation claims if required
Professional written and verbal communication skills required
World class customer service attitude required
Ability to learn and use proprietary software and Microsoft Office products
Ability to be self-directed
Valid driver's license, acceptable driving record and acceptable vehicle required
Frequent travel within a designated territory required
Must live in or be willing to relocate to the territory this position covers
Completion of pre-employment screening, including a criminal background check, 10-panel drug test, and, if applicable, motor vehicle report review
Safety-sensitive position because driving is required for the company

Benefits

Comp & perks

Auto reimbursement program
Reimbursement for cell phone and internet
Salaried position
Target Case Load of 60 claims