Field Case Manager – Workers' Comp Adjuster

AMERISAFE, Inc.

. Conduct on-site and in-person investigations .

Posted 10/31/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $50,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Workers' Compensation claims management, including conducting investigations, determining claim compensability, and ensuring compliance with applicable laws. Strong communication skills and a customer service orientation are essential for effective collaboration with injured workers, employers, and medical professionals.

Highest-signal resume keywords

Workers' Compensation Claims ExperienceBachelor's DegreeState License for Workers' Compensation ClaimsProfessional Communication SkillsProprietary Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaim Compensability DeterminationReserve EstablishmentBenefit Payment IssuanceDocumentation SkillsCase ManagementSafety-Sensitive DrivingMicrosoft Office Proficiency

Soft Skills

Customer Service AttitudeSelf-DirectionVerbal Communication SkillsWritten Communication Skills

Tools & Technologies

Proprietary Software

Certifications & Qualifications

State License for Workers' Compensation Claims

Industry Keywords

Workers' Compensation LawsClaims ManagementInjury ManagementLegal Professionals CollaborationMedical Professionals Collaboration

About the role

Key responsibilities & impact

Conduct on-site and in-person investigations
Determine claim compensability
Establish reserves
Document decision making
Issue benefit payments
Make notifications to the State administrative authority
Work with injured workers, employers, medical professionals, and legal professionals
Ensure appropriate benefits are provided under applicable Workers’ Compensation Laws
Manage a target caseload of 60 claims
Travel frequently within a designated territory, with rare overnight travel

Requirements

What you’ll need

Worker's compensation claims experience highly preferred
Bachelor's degree or related professional business experience acceptable
State license to handle Workers' Compensation claims if required
Professional written and verbal communication skills required
World class customer service attitude required
Ability to learn and use proprietary software and Microsoft Office products
Ability to be self-directed
Valid driver's license, acceptable driving record and acceptable vehicle required
Frequent travel within a designated territory required
Must reside in or be willing to relocate to the specified location
Successful completion of pre-employment screening, including criminal background check, 10-panel drug test, and applicable motor vehicle report review
Ability to work in a safety-sensitive driving position

Benefits

Comp & perks

Auto reimbursement program
Reimbursement for cell phone and internet
Target Case Load of 60 claims
Salaried position