Field Case Manager – Workers' Comp Adjuster

AMERISAFE, Inc.

. Conduct on-site and in-person investigations .

Posted 10/31/2026full-timeRemote • Louisiana • United StatesMid-LevelSenior💰 $50,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Workers' Compensation Claims management, including conducting investigations, determining compensability, and issuing benefit payments. Strong communication skills and a customer service orientation are essential for collaborating with injured workers and professionals in the field.

Highest-signal resume keywords

Workers Compensation Claims ExperienceBachelor's DegreeState License for Workers' Compensation ClaimsProfessional Communication SkillsProprietary Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementCompensability DeterminationBenefit Payment IssuanceDocumentation SkillsInvestigation Techniques

Soft Skills

Customer Service AttitudeSelf-DirectionVerbal Communication SkillsWritten Communication Skills

Tools & Technologies

Microsoft OfficeProprietary Software

Certifications & Qualifications

State License for Workers' Compensation Claims

Industry Keywords

Workers' Compensation LawsClaims Caseload ManagementTravel RequirementsPre-Employment ScreeningCriminal Background Check

About the role

Key responsibilities & impact

Conduct on-site and in-person investigations
Determine compensability
Establish reserves
Document decision making
Issue benefit payments
Make notifications to the State administrative authority
Work with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided under applicable Workers’ Compensation Laws
Manage a target caseload of 60 claims
Travel frequently within a designated territory, with overnight travel rarely required

Requirements

What you’ll need

Workers Compensation Claims experience highly preferred
Bachelor's degree or related professional business experience acceptable
State license to handle Workers' Compensation claims if required
Professional written and verbal communication skills required
World class customer service attitude required
Ability to learn and use proprietary software and Microsoft Office products
Ability to be self-directed
Valid driver's license, acceptable driving record and acceptable vehicle required
Frequent travel within a designated territory required
Must complete pre-employment screening, including a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report

Benefits

Comp & perks

Auto reimbursement program
Reimbursement for cell phone and internet
Target Case Load of 60 claims
Pre-employment screening provided as part of the hiring process, including criminal background check, 10-panel drug test, and applicable motor vehicle report review