Senior Product Manager

Amherst

. Identify product needs and define a product roadmap enabling highly efficient operations and an exceptional customer experience .

Posted 10/28/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in software product management, particularly within the Salesforce ecosystem, while effectively balancing multiple projects and tasks. Strong analytical and problem-solving skills are essential for guiding software development and optimizing customer experience.

Highest-signal resume keywords

5+ Years In Software Product ManagementSalesforce Ecosystem ExperienceAgile Delivery Organization ExperienceProduct Management Tools ProficiencyCustomer Experience Feature Delivery

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Roadmap DefinitionUser TestingA/B TestingMarket ResearchProduct Feature OptimizationBusiness ROI AnalysisProduct Development LifecycleAgile Sprint Best PracticesSoftware Development GuidanceCustomer Maintenance Features

Soft Skills

Strong Analytical SkillsProblem Solving SkillsWritten Communication SkillsVerbal Communication SkillsRelationship Building

Tools & Technologies

Salesforce Service CloudSalesforce Field Service LightningSalesforce Digital ExperienceJiraGithubConfluence

Industry Keywords

Real Estate Industry ExperienceCustomer ServiceCustomer ExperienceCross-Functional CollaborationFast-Paced Environment

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Identify product needs and define a product roadmap enabling highly efficient operations and an exceptional customer experience
Help define and prioritize the product roadmap based on business and customer ROI
Identify product gaps, optimize current product features, and uncover new opportunities through user testing, A/B testing, market research, and customer feedback
Lead ideation, discovery, and execution to build the right products with speed
Collect continuous feedback and measure outcomes to evolve the product
Leverage agile sprint best practices to deliver a high-quality product through a systematic product-development lifecycle
Work cross-functionally with internal stakeholders to provide product vision while ensuring business objectives are prioritized and met
Collaborate with Business Stakeholders and the Tech team, including Product, UI/UX, Engineering, and Data

Requirements

What you’ll need

5+ years in software product management
Ability to effectively balance multiple projects and tasks simultaneously
Extensive experience working in Salesforce ecosystem including Service Cloud, Field Service Lightning, and Digital Experience
Demonstrated experience delivering features related to customer experience, customer service, and/or customer maintenance
Experience working in an agile delivery organization
Experience with product management tools such as Jira, Github, and Confluence
Ability to analyze business and/or technical problems to guide software development
Ability to build strong relationships with key business stakeholders
Detail-oriented and self-sufficient
Strong analytical, problem solving, and research skills
Strong written and verbal communication skills
Creative, innovative, and exploratory skills and mindset
Proactive, flexible, and hungry-to-learn attitude
Ability to thrive in a fast-paced, rapidly growing environment
Preferred experience working in the real estate industry

Benefits

Comp & perks

A competitive compensation package
Annual bonus
401k match
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
Employer-paid medical, dental, and vision benefits
Health savings account
Professional career development and reimbursement
Up to 16 weeks paid maternity leave
Up to 4 weeks of paid parental leave
Backup childcare offered through Bright Horizons