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Open Enrollment Benefits & Leave Administrator – Contract Position
Amica Center for Immigrant Rights. Manage end-to-end open enrollment administration, including system configuration, testing, enrollment tracking, and employee support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end open enrollment administration, including system configuration, testing, and employee support. Proficient in leave administration practices, particularly FMLA, with strong organizational and communication skills.
Highest-signal resume keywords
Open Enrollment AdministrationBenefits System ConfigurationLeave AdministrationHRIS ExperienceEmployee Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Open Enrollment ManagementBenefit Plan ConfigurationEnrollment TrackingData ValidationLeave Process Documentation
Soft Skills
Organizational SkillsAttention to DetailEmployee Service SkillsIndependent PrioritizationDiscretion with Confidential Information
Tools & Technologies
HRISPaylocityBswift
Industry Keywords
FMLALeave AdministrationEnrollment WorkflowsEmployee SupportCompliance Matters
About the role
Key responsibilities & impact- Manage end-to-end open enrollment administration, including system configuration, testing, enrollment tracking, and employee support
- Configure benefit plans, rates, eligibility rules, and enrollment workflows
- Conduct testing prior to open enrollment launch
- Support employees with benefit elections, system navigation, and enrollment questions
- Monitor enrollment completion and follow up on outstanding elections
- Validate enrollment data and system results, resolving or escalating discrepancies
- Manage enrollment communications, reminders, and instructions
- Maintain accurate benefit and enrollment records
- Develop and document standardized leave processes, workflows, templates, and tracking tools
- Assess and improve leave administration practices
- Maintain leave tracking, documentation, and confidential records
- Provide backend operational support and resources to the employee-facing People Operations team
- Support FMLA and applicable state/local leave administration
- Escalate complex leave or compliance matters as appropriate
Requirements
What you’ll need- Experience with benefits, open enrollment, and/or leave administration
- Experience with benefit system configuration and open enrollment testing
- Working knowledge of employee leave administration, including FMLA
- Strong organizational skills and attention to detail
- Excellent employee service and communication skills
- Ability to independently manage priorities, deadlines, and follow-up
- Ability to handle confidential employee information with discretion
- Experience with HRIS and benefit enrollment systems
- Paylocity and Bswift experience preferred
- DMV preferred; open to remote candidates