Partner Operations Manager

Ammortal

. Pick up every deal automatically at commitment .

Posted 10/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operations and fulfillment processes, with a strong focus on project coordination, customer communication, and cross-functional collaboration. Proficient in utilizing CRM systems and AI tools to enhance efficiency and track project milestones.

Highest-signal resume keywords

Operations ManagementProject CoordinationHubSpot ExperienceCross-Functional Process OwnershipClear Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order VerificationPayment ReconciliationInstallation CoordinationSOP DevelopmentTask Automation

Soft Skills

Influential LeadershipDiscipline in DocumentationEffective Communication

Tools & Technologies

HubSpotAsanaAI Tools

Industry Keywords

FulfillmentProject ManagementCommercial FitnessCapital EquipmentHospitality

About the role

Key responsibilities & impact

Pick up every deal automatically at commitment
Verify orders, configurations, and payment terms against what was sold
Carry purchase agreement revisions through Legal to signature
Run partner kickoffs with Sales and the Partner Success Manager
Enforce approved pricing and promotions
Own site readiness for electrical, clearance, floor load, access, and freight requirements
Coordinate prerequisites, crew availability, and delivery windows with Operations and Field Service
Own customer-facing dates through installation and onsite training
Run the Install Readiness Gate and hold dates until requirements are met
Coordinate installation-day logistics with partners
Complete commercial closeout with Finance, including payment reconciliation, invoicing, HubSpot asset capture, warranty registration, and filed sign-offs
Track payment milestones and escalate late payments to Finance
Confirm onboarding completion and hand off accounts to Partner Success
Own and improve the fulfillment pipeline in HubSpot with RevOps
Maintain the fulfillment checklist and runbook
Report on cycle time, gate holds, rework, and on-time installations
Run a regular process-improvement cadence and communicate fulfillment capabilities to Sales
Partner with Ammortal's AI team on fulfillment tooling

Requirements

What you’ll need

Working fluency in a CRM as a system of record: stages, required fields, task automation, and pipeline reporting
Daily use of AI as a force multiplier, such as checklist scoring, redline review, partner communication drafting, and catching missed handoffs
4+ years in operations, fulfillment, project coordination, or post-sale delivery, including work tied to fixed install or delivery dates
Ownership of a cross-functional process led through influence rather than direct authority
Comfort holding a date and communicating that a confirmed date is not going out yet
Clear written communication and discipline to document decisions where others can find them
HubSpot experience preferred
Asana or a similar cross-department project management system preferred
Experience in physical product, capital equipment, commercial fitness, hospitality, or wellness preferred
Experience building an SOP or runbook from scratch and getting others to use it preferred

Benefits

Comp & perks

80% health, dental, vision covered
25,000 equity options vesting over 4 years, with a 1-year cliff
Remote work, US-based