Program Director

AMN Healthcare

. Serve as a trusted advisor and primary onsite partner to client leaders and key stakeholders .

Posted 11/5/2026full-timeManchester • Connecticut • United StatesLead💰 $101,000 - $126,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client account management and program leadership, leveraging technology and AI-enabled tools to enhance productivity and drive revenue growth. Skilled in strategic communication, performance analysis, and cross-functional collaboration to align client expectations with program delivery.

Highest-signal resume keywords

Client Account ManagementProgram LeadershipKPI ReportingExecutive PresentationsRevenue Growth

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance ReportingProgram ManagementClient ImplementationDashboard AnalysisStrategic Planning

Soft Skills

Consultative Problem-SolvingInfluencing SkillsCross-Functional CollaborationAdaptabilityStrong Communication

Tools & Technologies

AI-Enabled ToolsAutomation TechnologyOffice Equipment

Industry Keywords

Managed Services ProgramStaffing SolutionsHealthcareWorkforce SolutionsClient Stakeholders

About the role

Key responsibilities & impact

Serve as a trusted advisor and primary onsite partner to client leaders and key stakeholders
Provide strategic leadership and support during program implementation, stabilization, and ongoing operations
Strengthen and expand Managed Services Program relationships by identifying utilization and solution-expansion opportunities
Develop account strategies with internal and external stakeholders
Lead strategic client conversations and business reviews
Translate performance data, trends, and opportunities into recommendations
Analyze dashboards, reporting, and KPIs to identify trends and improvement areas
Influence client stakeholders at key decision points
Develop presentations and recommendations with senior leadership
Communicate account performance, strategies, opportunities, and progress to AMN leadership
Ensure alignment between contractual requirements, Statements of Work, client expectations, and program delivery
Support revenue growth and annual account goals
Leverage technology, automation, and AI-enabled tools to improve productivity, insights, and client outcomes

Requirements

What you’ll need

Bachelor's Degree plus 7-10 years of work experience OR High School Diploma/GED plus 11-14 years of work experience in client account management, managed services, healthcare, staffing, workforce solutions, program management, or a related field
Experience working with an MSP, staffing organization, or complex client program
Ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
Strong strategic client and account management skills
Program leadership and oversight experience
Client implementation and stabilization experience
Consultative problem-solving skills
KPI, dashboard, and performance reporting experience
Executive presentations and business reviews experience
Influencing and negotiation skills
Cross-functional collaboration skills
Revenue growth and account expansion experience
Strong verbal and written communication
Adaptability and change management
Ability to operate standard office equipment and keyboards

Benefits

Comp & perks

Additional compensation such as bonus or commission may be available
Reasonable accommodations for qualified individuals with disabilities
Equal opportunity employment
Office/home office work environment