Order Management Coordinator

Amplify

. Validate and process all new and renewal customer orders .

Posted 10/14/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 - $58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in order management processes, including validation and reconciliation of customer orders, while maintaining accurate data in Salesforce. Strong communication and collaboration skills are essential for partnering with sales and finance teams to resolve discrepancies and enhance customer service.

Highest-signal resume keywords

Salesforce ExperienceData Entry ExperienceCustomer Service ExperienceMicrosoft Office ProficiencyProactive Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ValidationData ReconciliationOrder ProcessingPerformance Metrics SettingAttention to Detail

Soft Skills

Communication SkillsCollaborationMotivation

Tools & Technologies

SalesforceMicrosoft OfficeGoogle SuiteExcelSheets

Industry Keywords

Customer OrdersSales RevenueHigh-Growth EnvironmentFinance DatabaseVendor Registrations

About the role

Key responsibilities & impact

Validate and process all new and renewal customer orders
Maintain accurate order data in Salesforce and ensure consistency with the Finance database
Reconcile incoming orders against price quotes, customer credits, contracts, checks, authorization forms, and credit card orders
Resolve issues or discrepancies to ensure order quality
Partner with the Sales Team to reconcile purchase-order inconsistencies
Announce daily summaries of closed, new, and renewal sales revenue
Monitor daily reports and individual queues to identify escalation needs
Communicate with other teams to resolve issues
Provide customers with requested documentation, including sole source letters and vendor registrations
Keep current with Amplify’s products, services, and pricing
Collaborate with other Order Management Coordinators to share best practices and improve processes
Work with teams across Sales to complete projects
Communicate with customers as needed to resolve order inaccuracies
Establish rapport with Sales, Operations, Finance, and Partner Success teams
Respond quickly to customer needs

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience
Data entry experience
Customer service experience
Adept in the use of Microsoft Office and Google Suite products, particularly Excel or Sheets
Comfortable meeting to set daily and weekly performance metrics
Highly motivated with precise attention to detail
Proactive problem solving
Experience in a fast-paced, high-growth, corporate environment
Salesforce experience
Demonstrated communication and presentation skills for internal and customer-facing meetings
Finance or business background a plus
Ability to travel to Amplify’s headquarters in New York for in-person onboarding or periodically during employment as required
Legally authorized to work in the United States
Background check required if selected for employment

Benefits

Comp & perks

Bonus
401(k) plan
Competitive health insurance
Mental health options
Basic life insurance
Paid time off
Parental leave
Access to best-in-class development programs
Remote work arrangement