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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations and resource management, with a strong focus on capacity planning and effective stakeholder collaboration. Proficient in utilizing project management tools and data management systems to enhance content workflows and operational efficiency.
Highest-signal resume keywords
Operations ManagementResource ManagementCapacity PlanningProject Management SoftwareStakeholder Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementCapacity TrackingEffort Estimation FrameworksContent Workflow StandardizationBudget TrackingReporting ToolsResource AllocationProcess OptimizationOperational Bottleneck IdentificationQuality Guidelines Maintenance
Soft Skills
Exceptional Organizational SkillsStrong Written CommunicationStrong Verbal CommunicationProactive Problem-SolvingAttention to Detail
Tools & Technologies
SmartsheetJiraAsanaGoogle WorkspaceMicrosoft Office Suite
Industry Keywords
Creative WorkflowsEdTechPublishingEducationStudio Environments
About the role
Key responsibilities & impact- Maintain accurate, centralized visibility into staffing allocations, roles, skill sets, and available capacity across Content teams
- Track capacity trends and proactively identify risks of over-allocation or underutilization
- Assist in coordinating contractor and vendor support for Content teams
- Serve as the primary operational contact for staffing, planning, and process inquiries
- Apply standardized staffing structures to content workflows
- Utilize effort estimation frameworks to evaluate content scope and facilitate resource trade-off decisions
- Maintain standardized build-tracking views across content projects
- Guide Content practitioners through new operational processes and incorporate pilot feedback
- Lead the Content collaboration network and oversee agendas, documentation, and strategic action items
- Maintain shared playbooks, templates, definitions of done, quality guidelines, and operating norms
- Help teams identify operational bottlenecks and adopt proven planning and execution patterns
- Translate between content craft practices and the central operating model
- Align Content resource plans with governance stage gates
- Partner with Finance & Analytics on budget tracking and capitalization reporting
- Report Content capacity, allocations, and process adoption to senior leadership
- Manage meeting cadences, tracking, and reporting with stakeholders
Requirements
What you’ll need- 8+ years of experience in operations, resource management, capacity planning, or program coordination
- Experience ideally within creative, design, production, or studio environments
- Experience in EdTech, publishing, or education is a plus
- May substitute years of experience for education
- Bachelor’s degree in business, operations, communications, or a related field, or equivalent practical experience
- Exceptional organizational skills with high attention to detail across data structures and tracking systems
- Proficiency with data management, spreadsheets, and reporting tools
- Proven ability to partner effectively with senior stakeholders and balance cross-functional priorities
- Experience using project management and resource tracking software, such as Smartsheet, Jira, Asana, Google Workspace, and Microsoft Office suite
- Familiarity with creative workflows is preferred
- Strong written and verbal communication skills
- Proactive problem-solving ability and comfort operating in evolving organizational structures
- Motivation by K–12 education
- Legal authorization to work in the United States
Benefits
Comp & perks- Bonus
- 401(k) plan
- Competitive health insurance
- Mental health options
- Basic life insurance
- Paid time off
- Parental leave
- Access to best-in-class development programs
- Remote work arrangement
- In-person onboarding or periodic travel to Amplify headquarters in New York, as required
