Campaign Account Support Specialist – Level 3

Amplity Health

. Foster positive relationships with internal Client teams, agencies of record, and external third-party vendors .

Posted 10/6/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Fulfillment Operations, including Direct Mail and logistics management, while ensuring compliance with regulatory standards. Proficient in Microsoft Excel for operational reporting and performance tracking, with strong collaboration and communication skills to manage multiple projects effectively.

Highest-signal resume keywords

Fulfillment Operations ManagementProject ManagementMicrosoft Excel ProficiencyRegulatory Compliance AdherencePharmaceutical Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementFulfillment OperationsLogistics ManagementInventory ManagementForecastingPrint DistributionQuantity PlanningDirect Mail CampaignsProgram ImplementationPerformance Tracking

Soft Skills

Effective CommunicationCollaborationPresentation SkillsDetail OrientationTeamwork

Tools & Technologies

Microsoft ExcelOrdering PlatformsWarehouse Systems

Certifications & Qualifications

BA/BS or Equivalent

Industry Keywords

Pharmaceutical IndustryRegulatory GuidelinesDirect to Sales RepDirect to PhysicianConsumer Programs

About the role

Key responsibilities & impact

Foster positive relationships with internal Client teams, agencies of record, and external third-party vendors
Manage fulfillment for Direct to Sales Rep (DTR) and Direct to Physician (DTP) programs across multiple brands
Support Direct Mail campaigns
Oversee print and field asset management on multiple ordering platforms for consumer programs across brands
Ensure compliance with regulatory guidelines
Lead print distribution, quantity planning, timelines, logistics, and product launches for print assets
Facilitate and manage team meetings
Develop operational reports and track program performance against KPIs
Collaborate with Brand Marketing, IT, and distribution teams on product launches, CRM setup, and inventory management
Ensure asset re-reviews adhere to Compliance and Regulatory standards and approval
Manage warehouse systems and special shipments to Sales Representatives and Field Personnel
Analyze operations and metrics to identify trends and implement process improvements
Create, maintain, and enhance Microsoft Excel reports for operational insights and performance tracking
Conduct monthly inventory review meetings with Marketing Teams, Leaders, and internal stakeholders
Forecast quantities for initial ordering and replenishment based on previous utilization
Recommend literature replenishment quantities based on current item utilization forecasting reports

Requirements

What you’ll need

BA/BS or equivalent
5+ years of increasing responsibility in project management, print and logistics fulfillment, or program implementation
Experience in Fulfillment Operations is a plus, including Direct Mail, Direct to Rep, or Direct to Physician
Minimum at-home requirement of High-Speed Cable Internet or Fiber Optic Cable to ensure ability to work remotely from home as required by business need
Ability to travel up to 3x/year
Strong presentation skills and confidence presenting to Brand Managers and Leaders
Demonstrated ability to effectively manage multiple projects with competing priorities
Effective collaboration and communication with internal and external stakeholders
Pharmaceutical industry experience in fulfillment operations is a plus
Proven proficiency in a teamwork setting
Expert ability in managing details to ensure quality and compliance adherence
Proficiency with Microsoft Excel for creating, maintaining, and enhancing reports
Knowledge of print distribution, quantity planning, logistics, product launches, inventory management, forecasting, and fulfillment operations

Benefits

Comp & perks

Hybrid work arrangement with mandatory attendance every Tuesday and Wednesday in the East Hanover, NJ office; a third office day may be required as needed
Ability to work remotely from home as required by business need, with high-speed cable or fiber optic internet
Travel up to 3 times per year
Attendance and participation at the annual National Sales Meeting and/or offsite launch meetings as required
Equal employment opportunity protections