Campaign Account Support Specialist – Level 3

Amplity Health

. Foster positive relationships with internal teams and partners .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Fulfillment Operations, including Direct Mail and Direct to Rep Programs, with a strong focus on regulatory compliance and inventory management. Proven ability to manage multiple projects simultaneously while fostering collaboration among internal teams and external stakeholders.

Highest-signal resume keywords

Fulfillment Operations ManagementRegulatory ComplianceProject ImplementationInventory ManagementPharmaceutical Industry Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Direct Mail FulfillmentDirect to Rep ProgramsOperational ReportingKPI TrackingLogistics ManagementQuantity PlanningProcess ImprovementForecastingAsset ManagementDetail Management

Soft Skills

Effective CommunicationCollaborationAttention to DetailProblem SolvingTeamwork

Tools & Technologies

FUSE ApprovalCRM SetupWarehouse SystemsHelp Desk ToolsField Mobile Updates

Certifications & Qualifications

BA/BS or Equivalent

Industry Keywords

Pharmaceutical IndustryDirect MailDirect to RepRegulatory StandardsNational Sales Meeting

About the role

Key responsibilities & impact

Foster positive relationships with internal teams and partners
Manage fulfillment for Direct to Rep Programs across multiple brands
Oversee print and field asset management for consumer programs, ensuring regulatory compliance
Lead print distribution, quantity planning, and direct mail initiatives, including timelines, logistics, and launches
Facilitate team meetings, develop operational reports, and track program performance against KPIs
Collaborate with marketing, IT, and distribution teams on product launches, CRM setup, and inventory management
Manage vendor relationships, program escalations, and stakeholder reporting
Ensure asset re-reviews adhere to FUSE approval and regulatory standards
Handle help desk tickets, FUSE Field Mobile updates, and compliance tools
Manage My Rep Center, warehouse systems, and special shipments, including rework projects
Align logistics, literature codes, and brand codes with distribution and field operations teams
Oversee convention orders, manifests, and National Sales Meeting material distribution
Analyze operational metrics to identify trends and implement process improvements
Conduct monthly inventory review meetings and review inventory reports and dashboard metrics
Forecast and plan quantities for initial ordering and replenishment based on utilization
Manage destructions and material re-reviews
Recommend literature replenishment quantities based on forecasting reports

Requirements

What you’ll need

BA/BS or equivalent
5+ years of experience with Fulfillment operations (DM, DTP and DTR) project implementations
Experience managing a minimum of 3 implementations simultaneously
Minimum at-home requirement of High-Speed Cable Internet or Fiber Optic Cable
Ability to attend and participate in the yearly NSM and/or offsite launch meetings as required
Ability to effectively manage multiple projects with competing priorities concurrently
Effective collaboration and communication with internal and external stakeholders
Pharmaceutical industry experience in fulfillment operations
Proven proficiency in a teamwork setting
Expert ability in managing details to ensure quality and compliance adherence
High attention to detail and ability to follow through on escalations

Benefits

Comp & perks

Remote work from home as required by business need
High-Speed Cable Internet or Fiber Optic Cable requirement for remote work
Attendance and participation at yearly NSM and/or offsite launch meetings as required