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Manager
Amplity Health. Translate program requirements and Statements of Work into strategic initiatives and contractual deliverables .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in sales environments, with a focus on coaching, mentoring, and developing team members. Proficient in managing performance metrics, compliance, and client relationships within the aesthetics, pharmaceutical, or healthcare industries.
Highest-signal resume keywords
Management ExperienceInside Sales ExperienceCoaching And MentoringCRM ProficiencyProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementProcess ManagementSales StrategiesQuality StandardsGoal Setting
Soft Skills
Conflict ResolutionInterpersonal SkillsOrganizational SkillsActive ListeningPresentation Skills
Tools & Technologies
Microsoft OfficeCRM PlatformsVirtual Communication Technologies
Industry Keywords
AestheticsPharmaceuticalHealthcareEmployment LawsHR Policies
About the role
Key responsibilities & impact- Translate program requirements and Statements of Work into strategic initiatives and contractual deliverables
- Develop and maintain relationships with client stakeholders
- Partner with the Program Director and clients on sales strategies, territory coverage plans, and tactical initiatives
- Achieve team sales goals, performance metrics, quality standards, and contractual objectives
- Hire and select candidates for backfills and new positions
- Support HSRs with CRM, call and interaction activity reports, sales reports, and other technology requirements
- Ensure compliance with employment laws, HR policies, and personnel procedures
- Manage a team of Hybrid Sales Representatives and communicate team objectives
- Conduct cube rides and field rides; provide feedback using approved coaching and field coaching reports
- Coach and support HSRs on product discussions and selling skills
- Monitor productivity, workload, outputs, project progress, results, and timelines
- Create and deliver individual development plans and performance appraisals
- Develop and mentor team members through individual and team meetings
- Monitor policy compliance and collaborate with Compliance on issue resolution and disciplinary action
- Manage team conflict and employee relations with Human Resources as appropriate
- Maintain attendance documentation; approve time off, schedules, and expense reports
Requirements
What you’ll need- BA/BS degree or equivalent experience
- 3+ years of management experience, including ownership of technology, process management, training, and quality
- 3+ years of Inside Sales or Hybrid Sales experience
- Experience in aesthetics, pharmaceutical, or healthcare industry
- Strong problem-solving, decision-making, and conflict resolution skills
- Excellent written, verbal, interpersonal, presentation, facilitation, and active listening skills
- Strong organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced, matrixed environment
- Demonstrated ability to coach, mentor, and develop sales professionals
- Experience managing employee performance, including goal setting, feedback, corrective action, and talent development
- Ability to lead and manage change initiatives
- Ability to build relationships and collaborate with organizational and client stakeholders
- Proficiency with Microsoft Office (Word, Excel, PowerPoint), CRM platforms, and virtual communication technologies
- Ability to travel approximately 50% of applicable working days
- Eastern and Central time zones preferred
Benefits
Comp & perks- Equal employment opportunities and non-discrimination protections
- Travel reimbursement/expense report oversight implied by role responsibilities