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Education & Events Manager
AMR Management Services. Plan, coordinate, and deliver conferences, meetings, educational offerings, and events for assigned clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event planning and project management, with a strong focus on customer service and operational support throughout the event lifecycle. Proficient in managing budgets, logistics, and compliance while ensuring participant satisfaction and effective communication.
Highest-signal resume keywords
Event PlanningProject ManagementCustomer ServiceCertified Meeting Professional (CMP)Microsoft 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event CoordinationBudget ManagementRisk ManagementSite SelectionRFP AnalysisLogistics CoordinationExhibit Hall ManagementCompliance MonitoringProblem-SolvingAttention to Detail
Soft Skills
LeadershipInterpersonal SkillsOrganizational SkillsCommunication SkillsAdaptability
Certifications & Qualifications
Certified Meeting Professional (CMP)
Industry Keywords
Event LifecycleConference PlanningMeeting PlanningAssociation ManagementParticipant SatisfactionVirtual Educational PlatformsEvent ComplianceOnsite SupportBEO DevelopmentRun of Show
About the role
Key responsibilities & impact- Plan, coordinate, and deliver conferences, meetings, educational offerings, and events for assigned clients
- Provide customer service aligned with AMR service standards and client objectives
- Manage event planning and operational support throughout the event lifecycle
- Serve as project manager for client events and educational programs, overseeing Basecamp tasks, timelines, deliverables, and critical paths
- Lead project team and internal planning meetings
- Lead risk management evaluation and analysis
- Assist with event budgets, expense monitoring, financial processes, billing and credit arrangements, and event payments
- Lead site selection, including preparing and analyzing RFPs, conducting site visits, and making client recommendations
- Research and recommend venues and locations for offsite meetings and events
- Evaluate and select event-related service providers
- Evaluate virtual and digital educational platforms
- Coordinate event services and logistics, including accommodations, transportation, facilities, room setups, catering, audiovisual, signage, printing, entertainment, and security
- Manage exhibit hall programs, exhibitor communications, decorator relations, and exhibit technology
- Monitor event compliance, participant satisfaction, and issue resolution
- Partner with AMR staff onsite to execute event details
- Develop and approve final event documents, including BEOs
- Develop AMR Orders of Business and support Run of Show documents
- Provide supervisory support for conference and meeting volunteers and staff
- Manage post-conference debriefs, evaluations, reporting, and event bill review and payment
- Support packing, unpacking, and shipping of conference materials
- Perform other assigned duties
Requirements
What you’ll need- Bachelor's degree or commensurate experience required
- Five years or more of experience in meeting planning and event coordination
- Experience with events of 350 or more attendees
- Prior association or association management company experience is a plus
- Certified Meeting Professional (CMP) certification is preferred
- Strong project management and leadership skills
- Ability to independently manage projects from planning through completion
- Excellent organizational skills and attention to detail
- Ability to manage multiple meetings, events, projects, and priorities simultaneously
- Strong interpersonal and problem-solving skills
- Excellent verbal, written, and presentation communication skills
- Strong customer service skills
- Strong knowledge of conference and event planning terminology and concepts
- Ability to evaluate information, identify potential issues, and develop creative and practical solutions
- Innovative and adaptable
- Proficient knowledge of Microsoft 365 and its applications
- Ability to work collaboratively and independently with minimal supervision
- Ability to travel approximately 6–8 times per year for onsite conference and event support
- Flexibility to work evenings and weekends as needed
Benefits
Comp & perks- Remote work: Work from home
- Flexible schedules, including options for half-day Fridays
- 5 weeks of paid time off
- 14 paid holidays, including time off between Christmas and New Year's
- Paid parental leave
- Health, dental, vision, life, and disability insurance
- 401k plan
- Virtual team activities
- Personal and professional development opportunities
- Challenging opportunities for personal and professional growth
- Collaborative, positive, flexible, and inclusive company culture