Collector

AMSURG

. Follow up on outstanding claims and appeals .

Posted 11/6/2026full-timeRemote • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in healthcare insurance receivables with strong expertise in CPT, ICD-9, and ASA codes. Demonstrates advanced skills in billing activities, data analysis, and effective communication within a fast-paced environment.

Highest-signal resume keywords

Healthcare Insurance Receivables ExperienceCPT, ICD-9, And ASA Codes KnowledgeStrong Mathematical And Analytical SkillsMicrosoft Office Suite ProficiencyAccounts Receivable Collection Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claim ProcessingBilling EditsClaim TransmissionData GatheringResearch And Audit SkillsPayment ArrangementsCalculating Billing UnitsCompliance KnowledgeTWCC Guidelines KnowledgeInsurance Processing Guidelines

Soft Skills

Strong Interpersonal SkillsVerbal Communication SkillsWritten Communication SkillsProblem-Solving SkillsDecision-Making Skills

Certifications & Qualifications

High School Graduate Or EquivalentAssociate Or Bachelor’s Degree In Business Administration Preferred

Industry Keywords

HealthcareMedicareMedicaidCommercial Managed Care InsuranceInsurance ReceivablesPatient AccountsVendor TrainingCompliance ViolationsProductivity StandardsContinuing Education

About the role

Key responsibilities & impact

Follow up on outstanding claims and appeals
Work escalation views
Review Vendor Clarification logs
Provide employee and vendor training
Act as a knowledge resource for team members
Work Claim Ack Rejections, Claim Edits and Charge Corrections
Call patients for payment or payment arrangements
Print and re-file claims as needed
Work correspondence daily
Maintain continuing education and industry career development training
Exceed productivity standards
Answer incoming calls from patients, insurance companies and physician offices
Research and audit patient accounts for further payment or adjustments
Work KAM reports as assigned
Become proficient in the accounts receivable collector queue within 30–60 days of employment
Work 40–50 accounts daily with at least 90% accuracy
Calculate billing units and reimbursement amounts
Maintain confidentiality and comply with company policies and procedures
Complete mandatory training and report suspected compliance violations
Support company values of excellence, collaboration, ethical responsibility and engagement

Requirements

What you’ll need

High School graduate or equivalent
3 to 5 years’ experience in a healthcare insurance receivables environment
Two - three years collection experience required
Working knowledge of CPT, ICD-9 and ASA codes
Strong mathematical, research, analysis, decision making and problem-solving skills
Strong data gathering and reporting skills
Working knowledge of medical terminology, insurance processing guidelines and laws
Advanced understanding of commercial, Medicare and Medicaid payers
Working knowledge of TWCC guidelines and laws, commercial managed care insurance, Medicare and Medicaid guidelines
Strong interpersonal, verbal and written communication skills
Ability to work independently with limited supervision
Advanced understanding of claim needs and billing activities, including billing edits, claim transmission, rejections, and other claim functions
Knowledge of Microsoft Office Suite, MS Office, Word and Excel
Associate or bachelor’s degree in business administration or related field preferred
Two years posting, coding or accounts receivable collection experience in a health care organization preferred

Benefits

Comp & perks

Paid Time Off
9 observed holidays
Paid family leave
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Healthcare FSA
Dependent Care FSA
Limited Healthcare FSA
Transportation and Parking FSAs
Health Savings Account (HSA)
Matching 401(k) plan
Training and professional growth opportunities
Recognition opportunities