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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in NextGen Practice Management system implementation and training, with a strong understanding of revenue cycle workflows in ambulatory surgery centers. Capable of managing projects, conducting training sessions, and ensuring compliance with regulatory requirements.
Highest-signal resume keywords
NextGen Practice Management ExperienceRevenue Cycle Workflow UnderstandingPractice Management TrainingElectronic Data Interchange (EDI) ExperienceRegulatory Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
NextGen Practice ManagementProject ManagementSystem ConfigurationTraining DevelopmentWorkflow AssessmentDocumentation SkillsPerformance ReviewUpgrade TestingTroubleshootingCPT and ICD10 Coding
Soft Skills
Effective CommunicationTeam CollaborationTraining FacilitationProblem SolvingAttention to Detail
Industry Keywords
Ambulatory Surgery CenterBilling Office ManagementInformation SecurityHealthcare EnvironmentRegulatory Requirements
About the role
Key responsibilities & impact- Lead end-to-end implementation of the NextGen Practice Management system and ancillary systems for assigned sites
- Gather requirements, assess workflows, plan projects, support implementation and go-live, train users, and transfer projects to end-user support
- Manage onboarding and offboarding projects for ambulatory surgery centers and anesthesia entities
- Document findings and provide clear, concise written recommendations
- Perform system builds and create user documentation
- Conduct Practice Management training for ASC, Central Billing Office, and corporate users
- Perform upgrade and maintenance testing
- Monitor the Background Business Processor
- Support Revenue Cycle strategic initiatives and Tier 2 issues
- Collaborate with Revenue Cycle teams and Business Operations Managers to configure NextGen for project needs
- Develop customized system modifications for centers, the CBO, and anesthesia entities
- Troubleshoot NextGen configuration, specification, interface, payer, and claim issues with vendors and payers
- Participate as a subject matter expert in implementation integrations
- Assess complex ASC workflows and configure NextGen and ancillary vendor products
- Facilitate meetings, demonstrations, and training sessions
- Conduct performance reviews of existing centers and practices to identify efficiency improvements
- Evaluate and revise center configurations for upgrades and regulatory requirements
- Create and update training materials, guides, and curricula
- Assist Service Desk, User Satisfaction personnel, and EDI Specialists with NextGen-related support issues
- Travel for site assessments and go-live support, typically one to three days onsite
- Adhere to company policies and ensure information security
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree from an accredited college or university or the equivalent of four (4) years of professional experience in an appropriate healthcare environment
- At least two (2) years of direct use experience with NextGen Practice Management version 5.8 and higher
- Thorough understanding of revenue cycle workflows in an ambulatory surgery center and/or medical practice
- Two (2) years of Practice Management Training experience preferred, or equivalent experience as a Project Lead or Core Team member on Enterprise Performance Management installs with configuration and table maintenance responsibilities
- Electronic Data Interchange (EDI) experience preferred
- Billing Office management experience or firm understanding of Billing, Current Procedural Terminology (CPT), and ICD10 coding preferred
- Knowledge of regulatory requirements for 5010 and ICD10 highly desirable
- Ability to travel approximately 30–50%
- Ability to conduct training in small and large groups in onsite and remote settings
- Ability to communicate effectively with personnel across ASC and practice environments
- Regular and reliable attendance required
- Adherence to company policies and Information Security Policies required
Benefits
Comp & perks- Paid Time Off
- 9 observed holidays
- Paid family leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Healthcare FSA
- Dependent Care FSA
- Limited Healthcare FSA
- Transportation and parking FSAs
- Health Savings Accounts (HSAs)
- Matching 401(K) Plan
- Training and professional growth opportunities
- Recognition opportunities