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Operations Specialist
Anavah Talent. Serve as the primary non-payroll point of contact for contractors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and data management capabilities, with a focus on contractor engagement, onboarding, and operational efficiency. Proficient in maintaining compliance documents and managing multiple systems to support contractor and client interactions.
Highest-signal resume keywords
Operations ManagementData ManagementContractor EngagementPayroll SupportSOP Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Spreadsheet SkillsData CleanupCompliance DocumentationContractor OnboardingBilling Reconciliation
Soft Skills
Organizational SkillsAttention to DetailProblem-SolvingProfessional CommunicationPeople-Oriented
Tools & Technologies
Monday.comGoogle SheetsWorkableHubSpotQuickBooks
Industry Keywords
HR OperationsRecruitment OperationsContractor OperationsClient OnboardingOperational Documentation
About the role
Key responsibilities & impact- Serve as the primary non-payroll point of contact for contractors
- Run scheduled 7/30/60/90-day and annual contractor check-ins
- Coordinate contractor engagement initiatives, including anniversaries, birthdays, recognition, and team moments
- Track PTO, contractor changes, and lifecycle events
- Support contractor onboarding and offboarding, including paperwork, accounts, access, and first-week experience
- Maintain independent contractor agreements, tax forms, background checks, and compliance documents
- Flag contractor concerns, morale risks, or retention signals to the CEO
- Collect and organize contractor timesheets, invoices, reimbursements, bonuses, and adjustments
- Prepare payroll and billing data for review and assist with reconciliation and discrepancy tracking
- Maintain contractor master files, billing trackers, and payment trackers
- Maintain client and hiring project trackers in Monday.com
- Track hiring milestones, interviews, feedback, offers, and start dates
- Monitor outstanding client and internal action items and flag stalled or overdue work
- Coordinate scheduling, documentation, and follow-ups
- Support client onboarding, post-placement workflows, and recurring client reporting
- Maintain Monday.com boards, Google Sheets, Workable, and reporting dashboards
- Organize shared Google Drive files and ensure consistency across systems
- Identify duplicate, missing, outdated, or inconsistent information
- Assist with data cleanup and system migrations
- Maintain templates, checklists, SOPs, and operational documentation
- Prepare recurring operational reports and update dashboards and KPI trackers
- Compile information across systems, prepare meeting agendas, and follow up on action items
- Test new workflows, recommend practical improvements, and support special projects
Requirements
What you’ll need- 3+ years in Operations, Business Administration, HR Operations, Recruitment Operations, or Customer Operations
- Strong organizational and follow-through skills
- Strong spreadsheet and data-management skills
- Excellent attention to detail
- Comfortable working across multiple systems and managing recurring deadlines independently in a fast-paced remote environment
- Strong problem-solving and critical-thinking skills
- Strong written English and professional communication
- High integrity and discretion with financial and personal data
- Warm and people-oriented in contractor interactions
- Preferred: experience supporting a U.S.-based company, startup, or professional services firm
- Preferred: experience with contractor engagement, HR administration, or people operations
- Preferred: experience with Monday.com, Google Sheets, Workable, HubSpot, QuickBooks, Xero, Wise, or Stripe
- Preferred: experience supporting payroll, billing, recruiting, HR, or contractor operations
- Preferred: experience creating or maintaining SOPs and using automation/AI tools such as Zapier, Make, or Google Apps Script
Benefits
Comp & perks- Competitive compensation package
- Regular payday in USD twice per month
- Work remotely, forever, from home wherever that is in the world
- Milestone gifts and birthday treats
- Team offsites, meetups, virtual town halls, and international paid travel
- Supportive global networking community
- Mentorship, advocacy, and support
- Promotions, raises, and scope increases