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Director – CDL Operations
Ancora Education. Ensure all training locations operate at high levels of safety, effectiveness, and efficiency .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CDL program management, regulatory compliance, and staff training while ensuring operational efficiency and safety across training locations. Strong analytical and communication skills are essential for driving continuous improvement and achieving key performance metrics.
Highest-signal resume keywords
CDL Program ManagementRegulatory ComplianceStaff Training and DevelopmentBusiness Development PlansCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial Vehicle DrivingProgram ManagementCurriculum ImplementationAnalytical SkillsProblem-Solving Skills
Soft Skills
Effective CommunicationAttention to DetailCritical ThinkingCustomer Service OrientationProfessionalism
Tools & Technologies
Google Suite
Certifications & Qualifications
DOT Medical Examiner’s Certificate
Industry Keywords
CDL ProgramsFederal RegulationsState RegulationsTraining ProtocolsSafety Equipment
About the role
Key responsibilities & impact- Ensure all training locations operate at high levels of safety, effectiveness, and efficiency
- Serve as the Subject Matter Expert for CDL programs, equipment, and protocols
- Oversee Federal and State regulatory compliance
- Implement curricula and train and develop staff
- Conduct onboarding and training at all locations
- Execute plans to achieve and exceed growth, profitability, student experience, compliance, and other key metrics
- Collaborate with Ancora departments to identify and drive best practices and continuous improvement
- Oversee CDL programs and support day-to-day CDL operations
- Train and retain program personnel
- Execute business development plans for CDL programs
- Provide oversight and support for facilities and equipment
- Represent Strategic Programs internally and externally
- Maintain compliance with key regulatory rules
- Assist the Account Management department with support and training needs as applicable
Requirements
What you’ll need- Four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) or 5+ years of experience in post secondary education
- 5 years of commercial vehicle driving/training or related experience
- 5 years of program/team management experience
- Customer service-oriented
- Proficiency in Google Suite
- Critical thinker with effective problem-solving skills
- Excellent analytical, financial, and problem-solving skills, ability to work with a high level of accuracy and attention to detail
- Superior verbal and written English language skills; ability to communicate effectively with a variety of audiences
- Attention to detail
- Ability to process multiple types of information and make judgments about moving from one task to another based on priority/importance
- Superior verbal and written communication skills
- Professionally polished
- Ability to frequently climb in/out of the cab, bend, squat, kneel, twist and reach to perform pre/post-trip inspections and navigate tight spaces
- Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading
- Ability to sustain physical activity and be alert during extended driving and instructional periods, including exposure to varying weather conditions
- Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations