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Executive Admissions Representative
Ancora Education. Interface with prospective students to support their decision to attend school .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, both verbal and written, to effectively engage with prospective students and support their enrollment decisions. Proficient in utilizing technology and tools to manage admissions processes while adhering to regulatory standards.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceVerbal Communication SkillsGoogle Products ProficiencyAdmissions Process Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer SkillsSales TechniquesCustomer Service TechniquesData EvaluationAction Plan Development
Soft Skills
AdaptabilityTeam CollaborationInterpersonal SkillsFlexibilityTime Management
Tools & Technologies
Google DocsGoogle SheetsGoogle SlidesGmailSchool Systems
Industry Keywords
Admissions ProcessFederal RegulationsState RegulationsAccrediting StandardsVeterans Services
About the role
Key responsibilities & impact- Interface with prospective students to support their decision to attend school
- Communicate the school’s philosophy and features and advocate for prospective students
- Meet established quantitative minimum activity standards accurately, professionally, compliantly, and ethically
- Evaluate monthly activity against minimum activity standards
- Develop and manage action plans to meet qualitative performance standards
- Assist prospective students through the admissions process in accordance with federal and state regulations, school policies, procedures, and accrediting standards
- Use telephone and in-person interviews, chat, text messaging, and email to identify prospects and determine educational needs, concerns, and interests
- Develop rapport and maintain frequent contact throughout the enrollment cycle
- Partner with Financial Aid and Academics to provide high-quality service
- Provide quality service to Veterans and Agencies and facilitate outside events
- Assist the Admissions department with support and training needs as applicable
- Perform other responsibilities as needed
Requirements
What you’ll need- High School diploma or equivalent
- 2 years’ experience in sales and/or customer service
- Computer skills required
- Experience with Google products (Docs, Sheets, Slides, Gmail) preferred
- Excellent verbal communication, particularly telephonic, and good written communication skills
- Ability to work nights, weekends, and/or holidays
- Ability to work in a fast-paced environment and meet deadlines across multiple concurrent tasks
- Ability to remain flexible and adapt to changes in work environment or schedule
- Ability to communicate effectively via phone, email, text, and in person with students and staff from diverse backgrounds
- Ability to work individually and as part of a team in a highly structured and regulated environment
- Ability to work remotely in any/all states in which Ancora is licensed/approved to do business
- Ability to use applicable school systems, databases, and tools
- Four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education or international equivalent, preferred; alternatively, 5+ years of experience in post-secondary education
- Prolonged periods sitting at a desk and working on a computer
- Ability to occasionally lift and/or move up to 25 pounds