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Executive Admissions Representative
Ancora Education. Interface with prospective students to support their decision to attend school .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, both verbal and written, to effectively engage with prospective students and guide them through the admissions process while adhering to regulatory standards. Proven ability to manage multiple tasks in a fast-paced environment and collaborate with various departments to enhance student services.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceVerbal Communication SkillsExperience With Google DocsAbility To Work Remotely
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer SkillsAdmissions Process KnowledgeData EvaluationAction Plan DevelopmentRegulatory Compliance
Soft Skills
Interpersonal SkillsAdaptabilityTeam CollaborationPersistencePositive Attitude
Tools & Technologies
School SystemsDatabasesGoogle SheetsGoogle SlidesGoogle Gmail
Industry Keywords
Post-Secondary EducationFederal RegulationsState RegulationsAccrediting StandardsEnrollment Cycle
About the role
Key responsibilities & impact- Interface with prospective students to support their decision to attend school
- Communicate the school’s philosophy and features and advocate for prospective students
- Meet established quantitative minimum activity standards accurately, professionally, compliantly, and ethically
- Evaluate monthly activity against minimum activity standards
- Develop and manage action plans to meet qualitative performance standards
- Assist prospective students through the admissions process in accordance with federal and state regulations, school policies, accrediting standards, and requirements
- Conduct telephone and in-person interviews, chat, text messaging, and email correspondence to identify prospects and determine educational needs, concerns, and interests
- Develop rapport and maintain frequent contact throughout the enrollment cycle
- Partner with Financial Aid and Academics to deliver high-quality student service
- Provide quality service to Veterans and Agencies and facilitate outside events with organizations and students
- Assist the Admissions department with support and training needs as applicable
- Perform other responsibilities as needed
Requirements
What you’ll need- High School diploma or equivalent
- 2 years’ experience in sales and/or customer service
- Computer skills required
- Excellent verbal communication, particularly telephonic, and good written communication skills
- Ability to use applicable school systems, databases and tools
- Willingness to work nights, weekends, and/or holidays
- Ability to work in a fast-paced environment and meet deadlines for multiple concurrent tasks
- Ability to remain flexible and adapt to changes in work environment or schedule
- Ability to work individually and as part of a team in a highly structured and regulated environment
- Ability to work remotely in any/all states in which Ancora is licensed/approved to do business
- Four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education or international equivalent, preferred
- 5+ years of experience in post-secondary education, preferred alternative to the four-year degree
- Experience with Google Docs, Sheets, Slides, and Gmail, preferred
- Mature, positive, and collaborative interpersonal skills
- Persistence combined with a positive, self-motivating approach to work