Financial Aid Officer

Ancora Education

. Advise incoming, continuing, and re-entry students on the availability of Title IV funds and resources .

Posted 10/23/2026full-timeRemote • United StatesJunior💰 $24 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advising students on Title IV funding and financial aid processes, including FAFSA and Direct Loan Counseling. Proficient in using CampusVue for managing student documentation and maintaining compliance with financial aid regulations.

Highest-signal resume keywords

Financial Aid AdvisingCampusVue ExperienceFAFSA KnowledgeCustomer Service ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Aid ProcessingVerification of ApplicationsDocument ManagementData EntryFinancial Aid Estimates

Soft Skills

Excellent Communication SkillsConfidentiality MaintenanceMultitasking Ability

Tools & Technologies

CampusVue Operating System

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Title IV FundsDirect Loan CounselingInstitutional Payment PlansCompliance SpecialistCustomer Service

About the role

Key responsibilities & impact

Advise incoming, continuing, and re-entry students on the availability of Title IV funds and resources
Answer student questions regarding FAFSA and Direct Loan Entrance/Exit Counseling
Complete verification on applications selected by the Department of Education
Resolve conflicting information between financial aid documents and student-file documents
Conduct financial aid estimates for prospective students
Submit student files promptly for Campus Compliance Specialist review while maintaining a low error rate
Communicate with admissions personnel to ensure future enrollments have appropriate documentation
Upload files into the CampusVue operating system
Update the Campus President on students missing documentation or required paperwork for Title IV funding
Advise students on Institutional Payment Plans and facilitate the IPP process where appropriate
Use and track activities in CampusVue
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency recognized by the U.S. Department of Education
1 year of experience in a customer service-related field
Ability to multitask while maintaining organization
Excellent verbal and written communication skills
Demonstrated ability to maintain confidentiality
Must not be in default on any federal student loan
Associate’s degree or higher preferred
1 year of prior experience in Financial Aid preferred
Experience with CampusVue preferred
Ability to occasionally lift and/or move up to 25 pounds
Prolonged periods sitting at a desk and working on a computer
Work hours: 10:30 am–7:00 pm EST